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mskidelsky
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Joined 2 years ago
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New SIM card non-functional. Need URGENT HELP.
Hi, I'm new to Telus and having the worst experience so far. I was assured by the sales person who opened my account that my SIM card would arrive at the end of last week. This was crucial to me as I am moving tomorrow. Alas, no card ever came, and I was told by Twitter support to get an inactive card from a physical store. Fine. Except now that card isn't working, I am MOVING HOUSE tomorrow and I NEED A PHONE NUMBER. It's absolutely ridiculous that Telus doesn't have support after 7pm. If I can't get this sorted out URGENTLY I am going to switch to Rogers and fight Telus for every last cent of the services they've billed me for that I NEVER GOT TO USE.961Views0likes1Comment