Europe Pass

[CAE]

I just bought a Europe Pass, and want to know exactly what my kids need to dial to contact me when I am in Europe.  Do they just dial my number, or do they need to put a country code or something in front?

[TELUS_Support]

Hey @CAE - since they'd be calling a Canadian number, they just dial your number like normal.

[atlantic]

and how about vice versa. if the person wants to call his family in Canada from europe ?

[atlantic]

another question, re the 14 day euro pass:  is there a limit in data or phone calls within europe? If data is used: does the usage 'cost' more data than it would if one does the same IN canada ? in other words if i go lets say on amazon.ca website in europe, does time used on the internet use up more data than when used in canada?

[TELUS_Support]

With the 14-day Euro Pass, there is no additional limit on data or phone calls within Europe beyond the usual terms of your plan. Data usage abroad does not "cost" more in terms of how much data is used for the same activity compared to Canada. For example, browsing Amazon.ca in Europe will consume the same amount of data as it would if you were browsing the site in Canada.

[atlantic]

another question please:

when people within europe want to call the person who has the europe pass  (Canadian), would they still have to dial the 001 for Canada  ahead of the area code and the person's own phone number? would it look like that , as an example 001(902) xxx xxxx. or (902) xxx xxxx. ?

[TELUS_Support]

Yes, when someone in Europe wants to call a Canadian number, they still need to dial the international code for Canada, 001. So, the format would be 001 (902) xxx-xxxx. If they dial the number without the international code (e.g., (902) xxx-xxxx), the call may not connect, as it would be considered a local or national call within Europe.