I have access to two different Epp through different employers. I found an offer for new account on one Epp with several discounts, making it cheaper than existing account on other Epp. Can I get the new Epp and transfer number from old Epp or do I n...
Why, in 2022, in a country with one of the highest cell services rates, and living in the inner city of Calgary, do I have awful cell connectivity? Dropped calls, people unable to hear me but I can hear them, texts having to be re-sent 3-4 times.I ha...
We flew into California, and turned data roaming off within seconds of turning on my phone. Boom - not fast enough - $12 charge for the few seconds my apps tried to sync. The next day someone tried to call me. I didn't answer for fear of roaming char...
Consider this a vent, I have run out of ideas, call tree options, and patience to resolve a very simple issue. I got a pre paid mobility account for my son under my name. Time came for an online top up, wont accept my credit card information. Tried t...
Hi I was wondering. I paid my bill already for this month. If I changed my plan in the middle of my bill cycle will I still need to pay partially for this month and next month even though I already paid this one. Please let me know thanks.
What happens when your contract is up and you want to keep your phone and you can’t afford to pay the bring it back amount all at once ? Can you just keep paying the phone bill that you regularly pay each month until the bring it back amount is paid ...
I have been a Telus customer for about 4 years now. I am going to change to a different provider now (along with two other accounts) because of two issues I have with Telus. 1) The credit card surcharge fee, from a company that charges among the high...
I just want it noted how awful it is that Telus is passing on credit card fees to its customers on top of some of the highest data charges in the world! Shame on you Telus! People are struggling to pay for food and gas right now.
I am unable to speak to a person through chat. Each time I try it takes me back to the original page. I cannot down load the app either as it is not working on my phone whatsoever. This is a bit ridiculous? Like I literally can’t speak to a human bei...
Hi, My husband and I are both using TELUS mobility services for few years now. Recently we moved to Lisgar, Mississauaga and to our surprise we don't get any TELUS signal inside and even outside the house. Is there any solution to this or I should ju...
