Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Apple Watch Family Setup Plans

Hi, When is Telus expected to offer family apple watch plans to support the new Family Setup feature with children's apple watches? I want to add an extra apple watch to my current phone, and let it have a different phone number. Why wasn't there any...

tbirdmark by Just Moved In
  • 7332 Views
  • 5 replies
  • 1 kudos

Adjust number of rings

Greetings, Home phone allows me to select the number of rings before a call goes to voicemail. Can I do the same with mobility? Thanks,Shane.

Shane by Leader
  • 3341 Views
  • 7 replies
  • 0 kudos

What are pager notifications?

Greetings, When I log into voicemail and select:4 Personal Options3 Message Notification Options What exactly are message notifications? How do they work? Thanks,Shane.

Shane by Leader
  • 1091 Views
  • 0 replies
  • 0 kudos

Re-Activate Old Phone Number

Hi,3-4 months ago I successfully changed my Telus phone number through the online dashboard.However, now I'm completely locked out of an important online account because it keeps sending an SMS verification code to my old phone number, which I no lon...

gstg by Just Moved In
  • 2481 Views
  • 1 replies
  • 0 kudos

Cannot call number when account is overdue

With pay as you go or other account setup if the billing is overdue then calls cannot be made in or out. At least people should be able to call the number to ensure contact in emergencies. Some countries operate that way and it is very helpful. This ...

Ray67 by Helpful Neighbour
  • 3911 Views
  • 7 replies
  • 0 kudos

No Service when using maps app

Hi all, thanks in advance for any help. Ever since having gotten my current phone (over two years ago) as well as with my previous phone whenever I use the maps app (iphone) it will start and give me the directions but when I am driving suddenly the ...

Setting up telus gmail on my Blackberry

Hi, I went through the process for setting up my new telus gmail account on my Blackberry 10, then the setup could not be completed. The roadblock seems to be with the Blackberry Hub. I get to the very end and there is a message that my account canno...

JNeville by Just Moved In
  • 1211 Views
  • 0 replies
  • 0 kudos

How to deactivate mobile phone voice mail.

If I cannot be reached on my mobile phone, I don't want people to be able to leave a voice mail. How do I deactivate voicemail on the mobile? The phone should ring forever and never ever should it go to voice mail.