Hello,I have problems with 5G connection.after switched 4 phones from Bell mobility to Telus mobility 3days ago, since then we barely connected 5G connected and switch back to LTE+, LTE and 4G. I never had problems with Bell.when I restarted connect ...
I have a pixel 4a and have easy roam enabled however I am unable to make a roaming connection in Germany. I have tried removing sim, checked Ap settings, turned phone off and on multiple times and even did a network reset at Google supports suggestio...
Good afternoon, I have been trying to rectify a situation since Tuesday November 22, 2022 at 9:30. I am a fully serviced Telus client and also recently moved my corporate phone over from Rogers. The corporate plan became a personal plan at Telus. On ...
Hi, I just signed up with Telus a month ago with $85 25G 5G plan. I also have Telus internal referral discount when I sign up. There is currently a black Friday 100G 5G plan for same price. If I switch to this plan, will my Telus internal referral di...
Hello Telus Community, Tried contacting customer service but looks like they're closed and their chat is glitching. I also tried looking for more in depth plan details but the UI on this site makes it hard to look for any additional details other tha...
This is the first time I join to Telus through EPP program. The first bill I did not see the credits applied. I’ve tried to contact Telus via phone and chat. Chatbot always says ‘EPP Contact center closed’, or agent at personal chatbot transfer me to...
Currently travelling aborad (in Doha now for the world cup). Typically on arrival I'll get a notification that I am roaming, along with the costs and an invite to join easy roam etc. From that point I can access the network and receive text messages ...
The new App Telus TV+ I'm receiving an Error om my screen. When I go to any channel to watch live TV It says the Following :404-10146 The rental or this programs not included in your subscription. Please repurchase or subscribe to the content by visi...
Hello, I have added the "Data 10" addon to my plan, and it has not been working on my phone. I have cellular data enabled on settings. I have the iPhone 8 with iOS 16
