Activate account

[Fembury]

I have activated my account as requested. But it will not complete. Advises me that awaiting account  holder approval. I AM  THE ACCOUNT HOLDER

then it tells me wrong account number. Telus gave me the account number 

they won’t get paid until I can get into this account or leave this nightmare. 

what has happened to Telus ??

[dru]

Are you referring to your online account access? If so, be careful to not include any spaces into the account number field as it may register as a character. Also try dropping the last digit of the account number.