Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

NAT 2 on Cellphone, NAT 3 on Smart HUB?

Disclaimer: I am an Industrial PLC Programmer / Network Technician. I bought a Telus smart hub for internet in a rural location. I know in the disclaimer they say that it cannot be used for P2P gaming.But I do wonder the actual technical reason for t...

Poor Online Store Customer Service

I am currently a Koodo customer. Decided to buy an iPhone 12 Pro and move up one level to Telus. Telus website says to get new service and after new service is activated transfer my phone number from Koodo to Telus. Cool. Ordered the phone and servic...

DwayneM by Just Moved In
  • 3 replies
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My Telus app not showing mobility data usage

I have been having an issue for several months now where when I click on the “Usage” tab in the My Telus app - I get an error message saying “Sorry there was an error loading your usage information Please try again later” I am using an iPhone 10 and ...

When will Telus have 5G coverage in Richmond

Now that more manufactures are coming out with 5G phones, when will Telus have 5G coverage in Richmond? Based on the coverage map, Richmond from downtown to Hamilton/Queensborough area do not have 5G coverage currently. Even if you can give a rough e...

fxlarryw by Just Moved In
  • 7 replies
  • 0 kudos