Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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# being held HOSTAGE.....

Been at this for a while, hopefully someone can guide me in the right direction!I have had the same cell number as long as I can remember.My partner of 15 years suggested about 5 years ago to move my number to his plan.Long story short... We had a fa...

Jenni1 by Just Moved In
  • 1347 Views
  • 1 replies
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Resolved! Answers

I am turning to the telus neighborhood after no luck talking with telus many times . Why do the limited unlimited plans have such **bleep** slow down speeds is this just a cash grab I have the best plan telus offers and never had such **bleep**ty ser...

Terance by Friendly Neighbour
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  • 4 replies
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(Limited) unlimited service

Worst slow down speeds available why are other companies able to offer slow down speeds 4x faster than telus ? So unhappy with my service and I have the best plan offered after 10 to 15 days I want to cry my service is useless . I can't watch anythin...

Terance by Friendly Neighbour
  • 845 Views
  • 0 replies
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Slow down speeds

Hello I am curious how many are frustrated with telus and the super slow slow down speeds? I have the best plan they offer and after 10 days the service is terrible then I suffer for the rest of the month with unusable service can't with news or vide...

Terance by Friendly Neighbour
  • 770 Views
  • 0 replies
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Resolved! Can't call. And I can't text

I just recently switched to Telus mobility and now all of a sudden I can't call people nor can anyone call me, on top of that I can't send out or receive any texts. What am I supposed to even do in this situation?

Mike0Eggs by Just Moved In
  • 988 Views
  • 1 replies
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Outgoing Caller ID Name

It is unacceptable that Telus mobility users that have either family or business plans with multiple devices cannot set an outgoing Caller ID Name individually for each device on the plan. Currently, the only option Telus is offering is that only the...

spada by Just Moved In
  • 1593 Views
  • 1 replies
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Option de données

Bonjour.....ayant un forfait prépayée de 365 jours j imagine que l achat de données expire eux aussi a 365 jours !!!!!! Merci de confirmer.

Yvanp22 by Just Moved In
  • 1414 Views
  • 2 replies
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Resolved! No signal

I’m in Bruce county, Ontario. We have been experiencing no signal for the past few day. Cannot send or receive text messages or phone calls. Only IMessages and Facebook messenger works. Wondering what’s going on? Everyone in my neighbourhood who uses...

Kelly091 by Just Moved In
  • 1987 Views
  • 1 replies
  • 0 kudos