Just spent 3 h on the phone seeking to renew my service and upgrade to an iPhone 15 proafter negotiating with Loyaly, I settled on a 55$ plan w/ 40 g and unlimited CAN-US, with a 10$ discount and a 150$ credit on the device.As the rep was processing ...
Ever since fiberoptic has come to our area, the cellular service is lacking. When we have a power outage, I can’t make a phone call. I can’t use any data. Basically a triangle around Tillsonburg has zero cellular service. What am I actually paying fo...
Hi,Received the text that TTC Subway service is available in select areas. Can we confirm exactly which part of the subway has service and is it 5G data?
There is very poor cell signal in the south Surrey area. Especially near Safeway on 24th and 154th all the way to Home Depot and beyond. It has been like this for the two years that I've had Telus cell phone. What does it take to get Telus to improve...
I have a cabin in a rural area where cell signal is weak to none. What solutions does Telus have or are there other alternatives?
Recently had a power outage in my area. I am served via Telus optical. Thus, I knew my land line would not work, but discovered my cell phone also un-useable. I suspect the reason is the local cell site was also out of power and DID NOT have battery ...
I had an arrangement with Telus to make a payment for my phone bill, I used the cilk2pay link from a previous bill and so far I haven’t seen that payment reflected in my account. I paid on September 16th. I’m worried because usually when I pay with m...
Hi,Wondering if others have this problem. I often get this message "Can't send message with Telus, error 2" when trying to send text. It happens with different people I'm trying to text. I have an android. It happens regardless if the receiver has an...
Horrible reception since the cellular tower was removed at Carnwith and Baldwin in Brooklin. I have this phone for my wife under a corporate account. She cannot do her work without having reliable service. Multiple dropped calls and horrendous recept...
Not sure what’s going on. I got a call to switch from Koodo to Telus but they couldn’t match the unlimited calling to 28 countries that Koodo has. Why bother calling if you can’t match the plan?
