Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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(999)999-9999 Text

I got a text stating I have money to be deposited from that number. When I look at my bank records I don't have any transfers with the amount it says. When I click the link I get a warning that it is a deceptive site and not to enter any info. Is thi...

Adeprim21 by Just Moved In
  • 20670 Views
  • 15 replies
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How Has This Overage Issue Not Been Addressed?

I've seen this problem now looking into it going back like 6 years, but mine went to another level! $460 pre-auth to credit card in PDA charges while connected to wi-fi and mobile data shut off. Are we saying at this point that PDA charges cannot be ...

pda message.png
KingWCF by Just Moved In
  • 1824 Views
  • 1 replies
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No service in Spain

I was in Spain for the last 10 days and was unable to get any service in any city on my Iphone SE. I did set up Easy Roam on my plan. I had success connecting to local carriers in USA on my trip so my setup was ok. What could have caused this?

Jean5 by Just Moved In
  • 958 Views
  • 1 replies
  • 0 kudos

Telus lost their way?

I was a telus customer for a while. I changed to freedom 3 years ago because of the priceI came back to telus 3 days ago, losing my grandfathered $25 for 25gb plan. Only to discover that telus internet barely works in airdrie anymore.Apprently there ...

Tuuu by Just Moved In
  • 1141 Views
  • 1 replies
  • 0 kudos

Problematic Cellular (voice) connection north of Acheson, AB

For days now, ALL of our TELUS Mobility cell phones (five) have been acting strangely when we are taking a phone call at our home in Parkland County (just north if Acheson, AB). The person on the other end can hear us very clearly, however just secon...

Ray7 by Just Moved In
  • 1706 Views
  • 2 replies
  • 0 kudos

Text message, no subject 1kb

Hi.I have an Android A20 with Telus as the provider, and for about two days now I've encountered an annoying bug that I've done everything to fix. At a random time every few hours, I'll receive a group of three texts from a specific contact--refered ...

Doorbell & Data

I added a Wyze doorbell to my existing Wyze security app but can only connect via my home Wifi. Cannot connect through cellular data or public wifi when away from home. The Wyze security cam on the same app connects flawlessly on all. Firmware is up ...

eireen by Organizer
  • 2637 Views
  • 3 replies
  • 0 kudos
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