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Why do I get charged for Picture Messaging

I have a Telus Prepaid account with a text and picture messaging package. Why do I get charged for 7 kilobytes of data (an extra $0.02 charge) for each picture message I send? I would think that the cost of data to send the picture should be included...

JimJam by • Just Moved In
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  • 1 replies
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Roaming plan

I am going on a cruise to the Caribbean islands in December and the cruise wifi is too expensive. I want to have a bit of data and cell service while on my trip. Is there a way I could get a plan for a week?

Weaker cellular network signal

I used to have full 5 bar signal at my house which is about 4 blocks away from tower eNB ID113502 in northeast Edmonton. Now I get a fluctuating signal of 2 or 3 bars. It results in multiple dropped and poor quality calls. I went out for a walk last ...

Bert1 by • Neighbour
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  • 4 replies
  • 0 kudos

Prepaid Plan - My First Phone Plan

I had bought this plan last year for my son, and it is expiring soon. Would I be able to renew this same plan annually keeping all the same plan features?

Jayde by • Friendly Neighbour
  • 1705 Views
  • 2 replies
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prePaid

hi! i have a prepaid phone and currently have a pre-paid plan which i renew every month by topping up, i just recently bought a new phone because my current phone is quite old, was wondering ..when I activate the new phone ( I am keeping the same pho...

QueenB67 by • Just Moved In
  • 1089 Views
  • 1 replies
  • 0 kudos

Resolved! How do I change the subscribers name under my Telus account?

Hey, I was just curious if it is possible to change the subscribers name on my Telus account. I currently have 4 subscribers all named “Shawn” and its confusing to figure out who is who. Is there anyway to change it so they they are all not my name? ...

Shawnw1 by • Just Moved In
  • 5316 Views
  • 3 replies
  • 0 kudos

long distance calling

Why am I being charged for incoming and outgoing calls? I feel I am being charged for other peoples calls.

Friendliest neighbours
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