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Change my mind about moving to Koodo

I just got off the phone with Telus representative, decided to move from my old phone plan from Telus to Koodo. I suppose to get a new SIM card on Monday and then I will switch the same and complete the transfer. Now I change my mind. Can I back out from Koodo and back to Telus with the same plan? The plan is not good but I may update to a better plan with Telus (now that I have couple hours to think). Thanks!

Community Manager
Community Manager

As long as the porting process hasn't been initialized, you can contact Koodo to cancel activation. Your TELUS account isn't cancelled until you initiate a port-out from the Koodo side.