Unable to access tou.tv
HelloWhen I try to subscribe to tou.tv i get an error that my account is not eligible error code: 2006 We have 2 mobility plan in quebec we should normally have access Thanks
Latest topics
Voicemail not working through iPhone
I cannot seem to access my voicemail when dialling 1 or using the Carrier Voicemail button on iPhone. The only way I can access my voicemail is to dial my own number. I have an iPhone 15 pro max if that matters.
Resolved! SIM card esim
I was away so got an esim all was good came home went to delete it but it deleted my actual sim too? Now it’s saying no sim I tried taking out my sim and re entering but that didn’t work tried going on the account and devices and changing SIM card bu...
Getting Charged for local calls on an unlimited calling plan
Hi, I want to start with that fact that I very disappointed with the Customer Service that TELUS provides under the name of premium service. Impossible to get a hold of a real person and the BOT keeps throwing around every question until it has no mo...
Random data dropouts
Hey Folks,Just recently joined Telus and my cellular data has random dropouts. This is happening in specific locations on 5G however, TOO many locations. This is really annoying because in my area I go for a walk1) I randomly drop out with 30 seconds...
Cell Service Issues!
Okay I'm completely stumped with what to do, literally have tried everything!I had an IPhone 8 and my wife upgraded and gave me her IPhone 12.... My Telus Services do not seem to work on this phone it goes in and out every few seconds and wont keep c...
Telus Wifi calling
I am not sure if this is already addresses, but why is telus the only provider who doesnt allow wifi calling outside of canada. it is so absured to do this, in this day and age. Have you seen freedom/videotron's policy? Wi-Fi Calling Service | Mobili...
Regional TSN hockey games
I can watch j Jets games on my phone fine, but if I try to tether my screen/projector off my phone I'm told I'm out of the regional broadcast area (I'm not) I'm told the problem is that my IP address shows as Toronto instead of MB/Northern ON. Anyone...
Where in the GTA has Telus launched the standalone 5G network?
I have read about 5G SA being launched in both eastern and western Canada, but I have not been able to connect to it in either Milton or Hamilton (yet). Does anyone have any more detailed information about where exactly 5G SA has already been deploye...
Loyalty offer that was retracted for no reason
Just spent 3 h on the phone seeking to renew my service and upgrade to an iPhone 15 proafter negotiating with Loyaly, I settled on a 55$ plan w/ 40 g and unlimited CAN-US, with a 10$ discount and a 150$ credit on the device.As the rep was processing ...
