Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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SICK AND TIRED OF RUN AROUND

MY Elderly father, is being charged for long distance. He returns calls to scam numbers. thinking it is someone looking for him. I have shut off the long distance and international calling four times. It is continuing. he is fixed income and getting ...

TRUDYB by Just Moved In
  • 1375 Views
  • 2 replies
  • 0 kudos

eSIM services - Telus falls short, way short...

1. Apple provides auto-migration of the eSIM when purchasing a new device. Telus blocks this feature. 2. Telus demands customers 'purchase' a new PHYSICAL eSIM CARD. Pure money grab from Telus. 3. eSIM comes only on a physical card that must be Snail...

JPNX by Just Moved In
  • 3589 Views
  • 6 replies
  • 4 kudos

VoLTE not active

Hi there,It seems VoLTE is not active in my non-Telus iPhone 13. Does anyone have the same issue? Can someone explain how to make the toggle visible in my iPhone 13 and activate this service?

jimmycela by Just Moved In
  • 1093 Views
  • 1 replies
  • 0 kudos

Slow Telus Mobility Internet

I am experiencing very slow internet speeds with this new sim card I received today and I am very disappointed. Please see below for a screenshot of the issue. I am located in the Edmonton area

Screenshot_20230218_052608_Speedtest.jpg
huds4 by Neighbour
  • 1709 Views
  • 4 replies
  • 0 kudos

Resolved! Data share between Can-US and Can Plan

I have Unlimited 40 5G+ - Unlimited Canada-US talk, text and 40GB data at 5G+ speed up to 1Gbps for $70, promotional plan I going to connect second lineOption 1: Unlimited 25 5G+ for $77.50will data shared between both devices? Can first line use up ...

alex6999 by Just Moved In
  • 2305 Views
  • 3 replies
  • 0 kudos

Easy Roam

I have searched.....I am in Mexico. I have an iPhone 11. I have Easy Roam plan, I want to turn it on. I cannot. How do I do this? And please keep it simple. Thanks very much.

DMAN1 by Helpful Neighbour
  • 1407 Views
  • 1 replies
  • 0 kudos
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