Resolved! I need to get my account number but I don't know how
I can't get the account number for my phone number, I've never received a physical bill from them so I can't get it from there. Any other ways? do I need to talk to a person?
Latest topics
Telus not respecting offers
I want to renew one of the lines I have in my business account, but I'm just getting frustrated with service as nobody can help. I have this promotion on the website and every time I call (I have wasted so many hours, sometimes the call drops and nob...
Need help accessing Visual Voicemail on Samsung S23 Ultra (US Unlocked fw)
I managed to get the APK off of a regular Canadian S21, but when I try to launch it on my S23 Ultra, I just get a flashing "Not Supported" error, and then nothing happens. My S23 Ultra is running the U1 unlocked US firmware. If anyone can help me fig...
Call forwarding charges
Hi,I do not use call forwarding on my phone, but on occasion will forward my work landline to my personal cell phone. Work phone pays for the call forwarding in those situations. However, I will occasionally get charged for call forwarding on my pers...
Cyber Monday Deal -$30-$35 BYOD CAN-US-MEX 200 GB or $45 with phone
Telus Cyber Monday Deal Extended -$30-$35 BYOD CAN-US-MEX 200 GB or $45 with $0 PhonesCANADA-US-MEX PLAN - unlimited 200 GB 5G+ for $45/mo/line (4 lines minimum)- Unlimited CAN-US-Mexico Calling & texting and Roaming- Intl messaging- 1000 Intl Minute...
Telus Mobility Scamming
Last year in March i called telus for my internet services issue and then the customer rep said they have good mobility plans, I told them its fine and they opened account and they said i will get SIM cards in mail but after couple months waiting we ...
Resolved! Telus text promotions?
I keep getting texts from Telus every month telling me to upgrade my rate plan. But when I go online the promotions aren't there. And when I go into the Telus shop they read the text from my phone and get confused and have no clue about these offers....
Cellular coverage in south Surrey. Peninsula village , grandview corners
I switched to Telus from bell and lost data in these locations. It’s a major shopping area. There are malls , superstore, Walmart , Thriftys , Best Buy , 50+ restaurants etc Twice when we’ve been there are phones get a welcome to USA roaming notifica...
Resolved! SMS history
Wondering if I am able to access a log of numbers that i have texted through my online account, or if I need to contact telus. Thank you.
