How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that didn’t solve the problem. We live in the GTA and I’m...
Anyone know whether this number or email is a scam? [email protected]
Hi there, I've been having reception issues. I'm guessing that a new SIM card might not help, but it's been almost half a decade with the current SIM card, so I thought that I’d just get a new one. I also at the same time got a new phone. The SIM new...
How do you request to port over again? In the app it says the phone number already being used by another telus account
Data speeds in Collingwood/Blue Mountain area in Ontario are slow. Bell speeds on LTE are triple what Telus speeds are here. Telus 5G speeds are a little slower than LTE, same device testing both networks.
Like everyone else I took advantage of a Black Friday plan deal. I ported my number from Telus to Public Mobile. I want to make sure my previous pre-paid plan with Telus is cancelled. When I click on "Device and Plan summary" and get the message "une...
I called Telus today to see if they could match the $50/month Freedom Mobility plan for Canada, US, Mexico (BYOD). Telus said they couldn't match the price. Is there any downside to switching to Freedom?
Despite asking this question on Telus' Facebook page, with someone on Telus chat and by calling their 866 number, I have either received no response (FB) or the people talking to me have no answers. My simple question on the 'Nationwide Talk, Text & ...
I put in the port request yesterday, I replied to the verification text on my old number, my old service is no inactive, and the number that shows on MyTelus is the number I wanted to port, however, that isn't the number that is active on my sim. Wha...
Hi,I am currently out of the country. My current settings on my iPhone isAirplane Mode - ONCellular Data - OFFCellular Data Options - Roaming OffWi-fi calling - ON How can I received One-time passcodes from Bank or Amazon etc.? Can I modify some sett...
