I put in the port request yesterday, I replied to the verification text on my old number, my old service is no inactive, and the number that shows on MyTelus is the number I wanted to port, however, that isn't the number that is active on my sim. Wha...
Hi,I am currently out of the country. My current settings on my iPhone isAirplane Mode - ONCellular Data - OFFCellular Data Options - Roaming OffWi-fi calling - ON How can I received One-time passcodes from Bank or Amazon etc.? Can I modify some sett...
Hi, My plan lists Visual Voicemail as being included but I cannot figure out how to enable it or find it on my phone. Can anyone help me with instructions on what to do? Thanks
Plan:Unlimited Canada-US-Mexico 150 5G+Feature:Unlimited international texting and picture/video messaging from CanadaThis plan sounds like you can use it like a Canada USA plan (no border) but with Mexico included. Is this correct?Do I get calls, te...
I just got off the phone with Telus representative, decided to move from my old phone plan from Telus to Koodo. I suppose to get a new SIM card on Monday and then I will switch the same and complete the transfer. Now I change my mind. Can I back out ...
I submitted a transfer for my number to Telus about 3 hours ago. I can see my service is canceled with my previous provider now, but I don't have service on my device yet. How long should this typically take?
Currently travelling in Japan & using IPhone 12.Have been unable to connect to any mobile network via my existing Telus SIM (have tried restarting and toggling between automatic/manual network selection).While I don’t plan on using data roaming, I’m ...
For the last year or so, I've been unable to update my plan via the website or the app. It always says that I've updated my plan already this billing cycle, and I'll be able to update it again on November 25th. In reality every month I don't update t...
I ended service with Telus a while ago, but just got my final bill that charges me $30 for call-forwarding for 2 weeks, but I had no idea the service cost money when I started using that feature. I searched my email inbox for an email from Telus sent...
Thought I'd share a fix for a problem I had setting up a personal voicemail greeting on my new iPhone 15 pro, in case others have a similar problem. After setting up voicemail in the normal manner and recording a personal greeting, callers to my phon...
