Telus App

[Sdelaval]

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?

[TELUS_Support]

Have you ensured that you have the most recent updated version of the app? Are you able to log in to see your billing via desktop browser?

[Sdelaval]

No nothing works yes this happened when i updated the app?

[TELUS_Support]

Have you spoken with our support team about this?

[Sdelaval]

Yes nothing works 

[TELUS_Support]

What did our Support team say?