Forum Discussion
robertag
11 months agoFriendly Neighbour
Telus connect app?
In Ontario. Just had TELUS PureFibre Internet 1.5GB installed yesterday and everything works (relatively) well however... trying to setup the Telus connect app doesn't. It either says my internet isn't setup or it picks up my home security router instead. What's the catch?
We checked with our app team, and they confirmed that, unfortunately, app support for our clients in the East is not yet available. However, it will be supported in the coming months.
11 Replies
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- robertagFriendly Neighbour
... also, if it makes a difference, the SSID has been changed and is no longer TELUSxxx
- TELUS_Support
Official Support Team
Hello! Are you still unable to get set up with the Connect app?
- VirdiNeighbour
Hi there.
Wondering how long it would take to completely fix Telus connect app ? it’s been ongoing issue for 4 months ever since I joined Telus internet.