Forum Discussion

Sdelaval's avatar
Sdelaval
Neighbour
2 years ago

Telus App

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Have you ensured that you have the most recent updated version of the app? Are you able to log in to see your billing via desktop browser?

  • Sdelaval's avatar
    Sdelaval
    Neighbour
    2 years ago

    Yes nothing works 

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 years ago

      What did our Support team say?

  • Sdelaval's avatar
    Sdelaval
    Neighbour
    2 years ago
    No nothing works yes this happened when i updated the app?
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 years ago

      Have you spoken with our support team about this?

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