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Late Fees

krossengerj
Organizer

I am being charged a late payment fee on 2 devices at $5.95 a month for each when my bill isn't due for 20 more days.

 

1 ACCEPTED SOLUTION

TELUS_Support
Official Support Team
Official Support Team

Hello! We'll respond to your private message now, thanks.


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View solution in original post

7 REPLIES 7

TELUS_Support
Official Support Team
Official Support Team

Hello! We'll respond to your private message now, thanks.


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I don't understand?

Do I have to make late fee payments before the bill is due 

I have gotten nowhere with TELUS.

TELUS IS A DISAPOINTMENT!!

Hey @krossengerj we will send you a message


Need to private message us but don't know how? Check out this step-by-step guide.

I still haven't received a response from Telus regarding the late fees

It looks like we sent you a private message @krossengerj. In the meantime you are right and you shouldn't receive a late fee prior to your bill being due. Take a peek at your messages so we can  look into this further for you. 

Hey @krossengerj we have sent you a message but have not heard back


Need to private message us but don't know how? Check out this step-by-step guide.