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Late Fees
I am being charged a late payment fee on 2 devices at $5.95 a month for each when my bill isn't due for 20 more days.
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TELUS_Support
Official Support Team
Official Support TeamHello! We'll respond to your private message now, thanks.
I don't understand?
Do I have to make late fee payments before the bill is due
It sure seems like that is theiir plan. Do they get everyone's money early to do what they want with it? Where does everyone's money go for 3 to 5 days. Sounds illegal to me. They tried to blame it on my bank but the bank said "NO" and they have the proof the money came out and immediately went to Telus. This seems like Talus' fault if they are processing late they should charge themselves!
I have gotten nowhere with TELUS.
TELUS IS A DISAPOINTMENT!!
- TELUS_Support
Hey krossengerj we will send you a message
I still haven't received a response from Telus regarding the late fees
