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UsageFeature

The Usage Option in MY TELUS Account has not been working for 2 Weeks, I have called in 4 times, no response, I'm Paying for Something That does not Work, very Sad From TELUS,

Darius by • Neighbour
  • 1275 Views
  • 1 replies
  • 0 kudos

Improving mobile signal

Rural location, poor Telus signal: I'm not seeing anything recent on this. Anyone know what the options are? There are some extraordinarily expensive third-party options here and here. Looks like Telus still isn't offering anything that provides a mo...

Mada by • Friendly Neighbour
  • 2228 Views
  • 3 replies
  • 0 kudos

Call forwarding

Can I call forward an individual number when received?I only want to forward one certain number and keep the rest of the calls coming to me.

DanP by • Neighbour
  • 2025 Views
  • 2 replies
  • 0 kudos

Reception and drop calls

Is this us or everyone has this issue with Telus in GTA area. Drop calls happen at least 5 times a day.And poor reception and low internet speed is a daily routine now. Please let me know?We have 12 lines and they all have the same issue.

Bjahan by • Neighbour
  • 2118 Views
  • 2 replies
  • 1 kudos

New customer. Scammed by Telus

I am a new customer with Telus after being a Koodo customer for many years. Telus called me in March with an offer that was really good. I accepted the offer but right away when the contract came through the amount per phone was $17 higher from what ...

Gerard1 by • Neighbour
  • 2136 Views
  • 1 replies
  • 2 kudos

Account Wide Calling

Just to clarify, if my account says I have unlimited Account Wide Calling, does that mean that I am paying for any calls made domestically or internationally separately? I’m very confused by this concept as it wasn’t discussed with me when I signed u...

Asurion Coverage is a Scam

I attempted to file a claim with Asurion so that I could repair a Samsung phone on the Telus 'Bring it Back' plan. The claim was denied, and upon a follow up call the representative was extremely obstructive, focusing on little details about the phon...

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