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Customer Service

ShawnH
Friendly Neighbour

Hi 

I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call. 

1 REPLY 1

BrandonT
TELUS Team Member
TELUS Team Member

Hi @ShawnH ,

For Mobility payment arrangements the best number to call is: 1-855-230-2232
If an automated assistant asks for the reason of your call, mention "I would like to make payment arrangements for my mobility bill".

Current hours of operation:

Monday to Friday

  • English: 9:00 to 19:00 local time
  • French: 9:00 to 17:00 local time

Saturday and Sunday

  • English: 9:00 to 16:00 local time
  • French: 9:00 to 14:00 local time

Hope that helps 🙂