We recently signed up with business mobility. We spoke to a rep on Dec 6 , we were told as soon as we receive the sim cards we can begin using right away. We made arrangements to change our numbers over and around 2weeks later we received our SIM car...
Turned off my Cell service and Data Roaming while in Mexico - Used WiFi only - Did not make any outbound calls on WiFi- Still was charged Roaming Fees when my phone rang - and there was no one there - When I was with Rogers - used Wifi Calling with n...
I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at all. Service rep on line was able to cancel said ...
I topped up my account for my mobile account through my online banking and the payment isn’t showing on my Telus account. Why? How long is it supposed to take? Please help?
Hi I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call.
I am going crazy, my both home service and mobile connections constantly disconnecting and it's like I am living somewhere in the middle of nowhere in north pole!I live in north Coquitlam and almost every two-three minutes my mobile stops working and...
I know Public Mobile is owned by Telus but is it the exact same coverage as Telus?
Topped up my phone yesterday and it's still not working. Says it's not activated
Anyone else paying for stream plus but isn’t getting all the services? Or Disney plus isn’t on there yet?
I've never been charged for misseed or unanswered calls in the past with TELUS or any other carrier. This changed in November when a couple of our family lines started seeing a bunch of 1 minute incoming calls charged on our bill. Looking at the iPho...
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