I was told $45 per line if I get 3 line on a family planSo i did.My first bill came $352. Telus support couldn’t provide me the sufficient answer and telling me the it will be adjusted during the 24 month period, then said there are partial charge fo...
I have a SIM that I originally had for my iPad.I was using my iPad mostly on WiFi so decided to put the in my Volvo to get real-time traffic, Spotify, etc.It worked just fine until I upgraded the phone plans that share data with this SIM.Now it refus...
So I just recently port my virgin mobile number to bell then a caller from telus offered me promos. I say no pber and over again and explain to the guy that i just recently port my number to bell like not even 2 weeks and i dont want to be charged fo...
Every time I call to ask what is happening with the service in my area the call drops. After speaking with serval others, they all say the same, Their phones do not work the past week has been terrible.
I've spent over 25 hrs on the phone with customer service regarding the following issue: a sales rep in the Telus store SCAMMED me for for 350$ cash. He explained to me that in order to upgrade my plan I had to pay existing balance. I gave him cash t...
It should be illegal to put a person whom suffers from a disability on the phone with AI instead of a human who can feel empathy and understand that the customer will need accomodations, and possibly their situation is outside the control of a roboti...
After I upgraded to 17.4, I found that there seemed to be some issue with my cellular service when using several apps. People kept saying there is nothing but adding the 5G+ icon in the IOS 17.4, but I believe it's the Telus network issue.In short, I...
I have 2 issues since switching from koodo to Telus with my LG V60. Ever since activation last year around September, I have a permanent voicemail notification even after deleting all emails. Phone has been rebooted and fully shut off probably a hund...
Why TELUS Mobility is so reluctant to provide me copy of contract whereas I received my contract copy for Home internet and phone instantly . Is it a double stand ? I am trying to switch from Rogers to TELUS and I agreed a bundle offer for both servi...
I just completed a transaction wtih a EPP sales rep, Alirio D. I tried calling back into the line, but noone answers. Not one time did he mention the connection fee charge, until I asked. Then he said he could offer $30 off the $60 fee but he proceed...
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