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Got unknown inbound call

I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?

Azteker by • Organizer
  • 2444 Views
  • 6 replies
  • 0 kudos

5G speed poor. Worse than LTE+ on Koodo

I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I asked where the tower for 5G was and she told me t...

SMOKESKULL by • Friendly Neighbour
  • 5322 Views
  • 4 replies
  • 1 kudos

promotional calls, offer something new

I received a call from Telus offering a $500 credit towards a telus mobility plan. and i really dont need or want that. what i do need or want would be a month of free internet, or a free house camera to add to our smarthome.I was also upset that the...

TreeB by • Neighbour
  • 3161 Views
  • 6 replies
  • 1 kudos

Fraud investigation

Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...

Resolved! Sim Activation & Billing Cycle

My new sim was mailed on November 29 and which I still havent received. But when I checked My Telus account, it shows that the billing cycle has already started as of December 02. My question is that how can you charge me for the days I dont have the...

SIM Card

I lost my phone, and now I have to buy a new SIM card. How do i activate it

hnhdnh by • Neighbour
  • 1049 Views
  • 1 replies
  • 0 kudos

Resolved! Arttificial-Stupidity will never be competitive

I tried to phone 310-1212 and all got was Artificial-Stupidity on the line with which I did not get anywhere. I cannot find a single email address for Telus Mobility or Telus anything. What I want is paper billing to continue being delivered by Canad...

gone by • Organizer
  • 2837 Views
  • 5 replies
  • 0 kudos

Re: Cell Phone Plan

Hi,I have lived in a cell-block out area since 2008. Since then, I have had a basic 'flip phone' with a SIM card, as I only use for emergencies. I just recently (within 3 months) had a confusing situation. I was just on a 'top up $10 month plan' if i...

Cory5540 by • Neighbour
  • 1809 Views
  • 2 replies
  • 0 kudos

HOTSPOT

Does any one know if hot spot is free I have data with my phone line but I posted on add asking if any one knew sites or company with out contract for data they said use hot spot . if I use hot spot on my tablet not sure how this works the wifi kind ...

HOTROD2024 by • Helpful Neighbour
  • 1290 Views
  • 1 replies
  • 0 kudos
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