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Brooklin Tower Removal

Just Moved In
Horrible reception since the cellular tower was removed at Carnwith and Baldwin in Brooklin. I have this phone for my wife under a corporate account. She cannot do her work without having reliable service. Multiple dropped calls and horrendous reception. We will be switching this account to Rogers unless there is a swift resolution

Community Power User
Community Power User

You are correct that the tower on Brooklin Concrete's property has been removed. Apparently the new owner of the property wanted the tower removed. Unfortunately Telus does not have any towers in Brooklin as they use Bell's equipment there. Until Bell either gets a new tower, or a temporary tower in place, there may be issues. Getting a new tower up is not something that will happen overnight. As per the comments from Durham Radio News, customers should be making complaints to their carriers directly. In this case, that would be calling tech support. They can then put a complaint in with Bell. 


The only remaining Bell tower is one they share with Rogers located in Brooklin Memorial Park.

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Community Power User
Community Power User

If you haven't enabled wi-fi calling it may help mitigate the issue.


Wi-Fi Calling for Apple and Android devices | TELUS Support

Just a long time customer hoping to help.