FR
Help
Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

The streaming services

Hi I've got the streaming package with Apple tv, discovery etc but it has ads how can I get rid of them on the promo for it it states its the premium of theses channels so I assumed that meant NO ads. Can someone help and happy holidays for whatever ...

Pre-authorized billing issue

I keep receiving notice of having my mobility service being discontinued for non-payment, despite having a pre-authorized credit card set up, and having all my accounts paid in full. Why????

Melcp by • Neighbour
  • 881 Views
  • 1 replies
  • 0 kudos

Spam Calls and Roaming Robbery

On my usual day to day phone use when in Canada I get a frustrating number of Spam calls. This is infuriating and time wasting but at least I'm not charged extra to hear them when at home. (Side note: Is there nothing that phone companies can do to s...

Resolved! 5G

Does anyone have this issue ? When you are supposed to be in a 5G area you get 5G plus then it returns to LTE never just 5G, the plus area is small but when in a 5G area it should stay on 5G not LTE. Occasionally if you surf the internet.it will flas...

nash211 by • Coach
  • 4466 Views
  • 6 replies
  • 0 kudos

5G / LTE B71 (600 MHz) Montreal

Hi,is it normal that there is 600 MHz antennas liste in the database of a tower near me in the east of Montreal not powered? Additionally I am not seeing them with the app I have on my S20 5G. Powering those antennas would greatly improve the recepti...

Mathsss by • Organizer
  • 3776 Views
  • 9 replies
  • 1 kudos

Two countries in one day

I'm going to travel to 2 countries in one day (Panama and Peru) if I use the easy roam, will I be charged double or just one time per day ($16) ,Jean Pierre

jpcarre by • Neighbour
  • 1434 Views
  • 1 replies
  • 0 kudos

Resolved! No cellular service in Mexico

I recently signed up a few Telus Business lines for unlimited roaming in Canada/US/Mexico, but arriving in Mexico, I have no cellular service at all!! Doesn’t work for other lines under the same account. I can’t call Telus because I have no cellular ...

Trending tags
Copyright © 2024 Khoros, LLC