Cannot contact Telus
How do I get to talk to a person.
Latest topics
Stream+ Not Accessible
Well, seven hours of phone calls and three emails with automated responses... I'm at my wits end.No one has listened and understood... Stream+ is not working or not even usable... I can see it under my subscriptions and I can click on manage subscrip...
5G+ SA feature is great out. I live outside the GTA.
I currently am using iPhone 15 Pro Max and since I’ve had it which is almost a year I’ve been I’m unable to use a standalone feature. It is greyed out. I’ve been debating whether or not I should be going to a retail store and have them look at it.
WARNING! Phone Upgrade Scam involving fake TELUS Mobility rep
I have recently fallen victim to a sophisticated scam in which someone misrepresenting themself as a TELUS Mobility rep convinced me to "switch" from Koodo (where I am a current subscriber) to TELUS with the offer of discounted service and 2 new phon...
Please Help with me! I’ve been trying to cancel my 2nd phone with Telus!
Hi, So I think Telus is awesome. I’ve been a customer of theirs for approximately 20 years. When my son turned 11, I added another phone under my name for him to use until 3 weeks or so when he turned 21 and went to a different company. We stay loyal...
Request for Resolution of Unsolicited Billing with Koodo Mobil
I have never subscribed to Koodo services. In early July, one of your third-party agents visited my home and recommended Telus services. He was aware that we were already using Telus internet and had access to our account information. He informed us ...
easy roam
I feel bad for the Telus reps @ 611 who have to defend Telus' nonsensical customer service, but it doesn't stop me from getting annoyed by the nonsensical-ness. It states clearly on the Telus website that you can turn off Easy Roam. Apparently not. I...
Stream +
I am looking to switch to stream plus but I already have Disney plus and Amazon paid for, for the year. Do I lose the months I have left remaining on those accounts?
5G extender
Looking for recommendations on a 5G booster. Since I changed to IPhone 15 I can not get a solid connection to the local tower. thanks
Resolved! Ported 10 hours ago - not able to send or receive SMS - no error message
Ported 10 hours ago - not able to send or receive SMS - no error messageTried Sim card in several devices - same result.Telus 24/7 support phone is just a robot that tells me they are closed... seriously unhappy with lack of support.
