Telus is charging me for 405 texts messages sent to a US number that were sent at 4am on June 14th in a 40 minute window. The phone was in a locked office that no one but me had a key to. This isn't the first time that this has happened apparently as...
I'm confused. I never did that and it seems legit. It has my account numbers and phone number associated with the account. Anyone else receive this email
I have been having really bad data and phone services by TELUS in Edmonton. Downtown and southside. I have tried to explain this several times but nothing. I am posting a link to the screen recording I have captured showing how the 5G experience is f...
I ordered a new iphone 13 and Telus shipped it received it Friday confirmed transferring the number from Rogers to Telus yesterday morning put new sim card in that came with phone shut it down restarted multiple times turned airplane mode on and off ...
Telus hub has been cutting out for past week every 20-30 minutes. Cannot watch any movies, no bandwidth at all. Support not returning calls. **bleep** SERVICE.
Did anyone have slow data service in Ontario?
HiMy wife and I are travelling to Vancouver on Saturday and I’m trying to find out whether the Telus prepay plans work with an eSim as that seems the best way to ensure we’re connected as soon as we arrive. Any advice greatly appreciated.
Hello Telus and other Penticton Residents I moved to Penticton in Dec 2021, since then, I noticed my cell service in most of my home, is well, terrible. I have to go outside of my home or at least to the front living room (nearest the street area). A...
Hello, I'm looking to port over to Telus this month or next. I was wondering, does my billing date start on the day I port over? I want my billing cycle to start on the first of the month and thought, if I port on the first, I will get billed on the ...
Telus corporate store switched me from Business account to Consumer and told me they have added my credit card as pre-authorized payment, but found out there was no credit card added and a payment was missed. Been a customer of Telus for more than 10...
