Greetings, I found out (by accident) that my friend wasn't receiving some text messages, and sometimes they will receive a single message twice. I tested it by trying to send this message from Google Messages to my other device, which is using Samsun...
I have had no success adding the Call Control feature. I’ve been with TELUS mobility for about a month now. When I try adding it, the website (or app) says “adding call control, check back again later”. But when I check back later, such as later in t...
I have a feature request for Telus. I know I'll probably be the only one to use this but eh. My kid has strict parental controls on the home wifi so video games and entertainment websites such as youtube are blocked on week nights for him to focus on...
I am currently on an EPP plan with 2 other family members on it as well. We have a boat load of shareable data that we barely use. Can I bring my other son from Koodo's crappy data plan with BYOD that he is on to just a Telus Essential plan and he ca...
I just upgraded to an iPhone 15 (coming from an iPhone 13) and my phone that I ordered through Telus was mailed to me along with a new SIM card . The SIM card has a big '5G' logo on the front of the card. I'm wondering if I need to switch to this new...
Is this phone number legit with Telus ? 1-866-369-9826
For the last month I have been trying to change my mom’s mobility rate plan. The app kept telling me I had to call in. Everytime I called and explained what I needed, the system would send me a text with instructions and then hang up. I finally got t...
I have a Canada / USA Plan with Mobile Hotspot. I just would like to confirm the Mobile Hotspot can be used (up to my data limit) while traveling in the USA without any "catches".I would like to allow my travel partner to connect to my mobile hotspot...
We bought 4 new phones in October when the new apple models came out. We pondered between Apple warranty and the Telus warranty supplied by third party Asurion. We were told ( and it's right on Telus web page) That Asurion provides 24 hour turn aroun...
Service has been OK for a few years when Bell installed a new tower nearby, and Telus uses the same tower. For several weeks now the network is often unavailable. People have been trying to call me for weeks and it goes right to voicemail if I'm at h...
