i get dropped calls all the time with my cell phone at my house. this only happens at my house. this also occured with my previous cell phone at this same address, so i do not believe this is hardware related. My address is [Mod Edit]. can something ...
I am so frustrated. For days I have been trying to transfer my old phone number, which I have had for about 10 years, to my Telus account. The only problem is that it is currently linked to my parent's Telus account. WHY IS IT IMPOSSIBLE TO TRANSFER ...
is the email [email protected] legit or a scam?
I've complained about this twice now about poor reception in Kinglet Edmonton, and now I'll do it for the 3rd time. Not only is the cell service poor, but the internet won't even allow me to stay on a zoom call without dropping the audio and video fe...
I am new to Telus, recently moving over from Rogers. The reason I moved to Telus is because they called and offered me a deal. I have 2 lines, and these lines were regular 80 dollars per month, but Telus offered them to me at 37.50 per month when the...
I have called and spoken to 2 different reps who both times said they had removed it from my account and both times they had not. When I boot up my phone, I get the notification of "new voicemail" and it wants me to set up voicemail, which I don't wa...
I am pretty sure that my cell reception has gone from 100% full bars to 1%~10% (phone enter 'emergency only' call mode) since a large Amazon warehouse was constructed between my home (in Pitt Meadows) and the nearest tower.There must be some sort of ...
It has been for years with my old phone (s9) that the signal connection for regular cellphone service was always in 2 bars. About half a year ago I upgraded my phone (s23) now the signal connection is even worse often only has 1 bar. My friends have ...
I have closed my mobility services with Telus in January of this year (2024) due to moving to other country. I called the customer service. Was redirected to the billing department. I’ve paid all the outstanding balance and was told everything was ok...
I am trying to get in touch with the highest point of escalation that I can get to. I have been dealing with Telus reps for over 1 month now in regards to a win-back offer that I was promised. I have been billed incorrectly since day 1, and have been...
