Thinking of switching to Freedom Mobility
I called Telus today to see if they could match the $50/month Freedom Mobility plan for Canada, US, Mexico (BYOD). Telus said they couldn't match the price. Is there any downside to switching to Freedom?
Latest topics
Resolved! Nationwide Talk, Text & Data 150 $ 150 /180 days
Despite asking this question on Telus' Facebook page, with someone on Telus chat and by calling their 866 number, I have either received no response (FB) or the people talking to me have no answers. My simple question on the 'Nationwide Talk, Text & ...
24+ Hours - Public Mobile to Telus number has not ported
I put in the port request yesterday, I replied to the verification text on my old number, my old service is no inactive, and the number that shows on MyTelus is the number I wanted to port, however, that isn't the number that is active on my sim. Wha...
Roaming and Incoming Text messages
Hi,I am currently out of the country. My current settings on my iPhone isAirplane Mode - ONCellular Data - OFFCellular Data Options - Roaming OffWi-fi calling - ON How can I received One-time passcodes from Bank or Amazon etc.? Can I modify some sett...
Resolved! Enable Visual Voicemail - Pixel 8 Pro?
Hi, My plan lists Visual Voicemail as being included but I cannot figure out how to enable it or find it on my phone. Can anyone help me with instructions on what to do? Thanks
Resolved! Can somebody clarify what this means on this plan?
Plan:Unlimited Canada-US-Mexico 150 5G+Feature:Unlimited international texting and picture/video messaging from CanadaThis plan sounds like you can use it like a Canada USA plan (no border) but with Mexico included. Is this correct?Do I get calls, te...
Change my mind about moving to Koodo
I just got off the phone with Telus representative, decided to move from my old phone plan from Telus to Koodo. I suppose to get a new SIM card on Monday and then I will switch the same and complete the transfer. Now I change my mind. Can I back out ...
Number transfer?
I submitted a transfer for my number to Telus about 3 hours ago. I can see my service is canceled with my previous provider now, but I don't have service on my device yet. How long should this typically take?
Unable to connect to network while abroad
Currently travelling in Japan & using IPhone 12.Have been unable to connect to any mobile network via my existing Telus SIM (have tried restarting and toggling between automatic/manual network selection).While I don’t plan on using data roaming, I’m ...
Updating plan via app
For the last year or so, I've been unable to update my plan via the website or the app. It always says that I've updated my plan already this billing cycle, and I'll be able to update it again on November 25th. In reality every month I don't update t...
