I have recently fallen victim to a sophisticated scam in which someone misrepresenting themself as a TELUS Mobility rep convinced me to "switch" from Koodo (where I am a current subscriber) to TELUS with the offer of discounted service and 2 new phones (Samsung S24). Without doing any other checks, I ordered the phones from Koodo and ended up being convinced they were the wrong model. I "returned" them to an address in Kelowna using a legitimate FedEx shipping label. I am now on the hook for two expensive phones I don't have and now need to see if Koodo will help me out with this. I'm happy to provide detailed information on this to a legitimate TELUS representative. I'm still able to contact the person perpetrating this scam, as he does not know that I know this is a scam.
