My family and I have been with Telus for over 25 years for mobility (longer for home services).
Over the last 5 years, cell signal has got progressively worse. Calls drop constantly from Chilliwack to Hope if we can even make the call to begin with (and don’t get me started on the online activity!), calls to Telus have their reps telling all of us that “no one else has reported issues” or “your cell phone likely needs an upgrade” (not when it’s the newest!) or “you could buy a signal booster for your home and office”
to more recently “we didn’t expect this much growth and can’t keep up with the network demands”.
Chilliwack is not a remote community. Highway 1 is not some country backroad. There should be no issues…Rogers is now reaching out to people to switch - it might be time folks since Telus can’t keep up and refuses to help!
