Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Persons with Disabilities Programs

From what I can gather, Telus has an internet program for people receiving disability, but does it offer any assistance/program for getting a cell phone for people receiving the British Columbia Persons with Disability (PWD) benefit?

Awi by Neighbour
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Resolved! Wireless service

We live outside of Barrie in minesing ont. We used to have great wireless coverage but in the last few weeks something changed and we frequently get low quality service with txts not going through. We're thinking of switching service providers becaus...

Bjenkins by Neighbour
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No cell service

We were at Wilderness Village Campground west of Rocky Mountain House over the May long weekend. The cell service was non existent. The campground was busy but not crowded like it xan be during July and August. This is a huge safety concern as 911 is...

Resolved! Activation & SIM card fee by Vendor

Has anyone else been charged a one time fee for an “activation fee and fee for the SIM card” directly to the vendor that set up your Telus account? It added up to almost $160 for me when transferring services for 4 lines. I only realized it when thes...

Telus 3G coverage

I own a CPAP device which uses Telus 3G to connect to my provider. According to what I read online Telus 3G support will end by December 2025, but the wording is a little fuzzy. It sounds like it will be phased out by 2025.The modem on my device stil...

Resolved! how do i find my mailbox number?

im trying to access my voicemail but every time i call it the automated voice tells me that i need to enter my "mailbox number" which i dont even know what that is, i have tried entering my phone number and any codes i can think of that i linked to m...