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Call forwarding

Can I call forward an individual number when received?I only want to forward one certain number and keep the rest of the calls coming to me.

DanP by • Neighbour
  • 2101 Views
  • 2 replies
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Reception and drop calls

Is this us or everyone has this issue with Telus in GTA area. Drop calls happen at least 5 times a day.And poor reception and low internet speed is a daily routine now. Please let me know?We have 12 lines and they all have the same issue.

Bjahan by • Neighbour
  • 2218 Views
  • 2 replies
  • 1 kudos

New customer. Scammed by Telus

I am a new customer with Telus after being a Koodo customer for many years. Telus called me in March with an offer that was really good. I accepted the offer but right away when the contract came through the amount per phone was $17 higher from what ...

Gerard1 by • Neighbour
  • 2213 Views
  • 1 replies
  • 2 kudos

Account Wide Calling

Just to clarify, if my account says I have unlimited Account Wide Calling, does that mean that I am paying for any calls made domestically or internationally separately? I’m very confused by this concept as it wasn’t discussed with me when I signed u...

Asurion Coverage is a Scam

I attempted to file a claim with Asurion so that I could repair a Samsung phone on the Telus 'Bring it Back' plan. The claim was denied, and upon a follow up call the representative was extremely obstructive, focusing on little details about the phon...

Unlimited CAN-US 50 plan

Is there really only one unlimited Canada US plan available? Just last night I came across the Unlim Can-US 50 plan, and now everything has disappeared except for Unlimited 75, Unlimited 100 and Unlimited Can-US 150. I have a screenshot of the Can-US...

JC11 by • Neighbour
  • 1338 Views
  • 1 replies
  • 0 kudos

Data Connection Issues on Samsung Galaxy s22 Ultra

Mobile network is working fine, but, I am not being to use the mobile data services. I am using a Telus. I have re-checked the APN setting as suggested by Telus. Could anyone help what is the issue and how to resolve it? Thank you in advance.

pgurung by • Neighbour
  • 3977 Views
  • 5 replies
  • 0 kudos

Airtime usage - Location incorrect

Telus bill shows calls placed in Fort Mackay, AB for a week while I was in camp north of Yellowknife in the Northwest Territories. The camp has wifi but no cellular service, how is this possible? Could someone be using my line? or could my calls be c...

Tasti by • Neighbour
  • 1619 Views
  • 2 replies
  • 0 kudos

Nolan Hill Cell and data coverage

What is happening in Nolan Hill regarding data and cell coverage. this is the absolute worst I ever experienced. We just moved to the neighbourhood and the lack of coverage and service is unacceptable. what are the plans to resolve this. I pay so muc...

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