For the last month I have been trying to change my mom’s mobility rate plan. The app kept telling me I had to call in. Everytime I called and explained what I needed, the system would send me a text with instructions and then hang up. I finally got t...
I have a Canada / USA Plan with Mobile Hotspot. I just would like to confirm the Mobile Hotspot can be used (up to my data limit) while traveling in the USA without any "catches".I would like to allow my travel partner to connect to my mobile hotspot...
We bought 4 new phones in October when the new apple models came out. We pondered between Apple warranty and the Telus warranty supplied by third party Asurion. We were told ( and it's right on Telus web page) That Asurion provides 24 hour turn aroun...
Service has been OK for a few years when Bell installed a new tower nearby, and Telus uses the same tower. For several weeks now the network is often unavailable. People have been trying to call me for weeks and it goes right to voicemail if I'm at h...
I have been with Telus for about 4 or 5 months I recently traveled to the states and went to turn my phone on well in the states and it said my sim had switched to an eSIM and I never switched it to an ESIM myself but I go to turn it on so I can use ...
HiSo i paid my bill a few days ago but got an email last night bout having to pay the bill or i loose my phone number. The amount hasnt posted and im worried itnwont in time for them to save my phone number
Friday I switch to Telus at Best Buy Mobile, I get 1 line with phone for me on Telus, 2 lines only on Koodo, all at onbce.4 hours later I get suspended with an email.I call the next day, they ass for two photo IDs as well as address proof to be sent ...
Hi.I can send and receive sms and mobile data is worked.But I can not make and receive call.My phone is galaxy a73
How do I remove my credit card from my prepaid account? It gives me the option to change it but not remove it.
Hi I've got the streaming package with Apple tv, discovery etc but it has ads how can I get rid of them on the promo for it it states its the premium of theses channels so I assumed that meant NO ads. Can someone help and happy holidays for whatever ...
