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Horible Service

I switched my daughters phone to telus from koodo, my bill has never been higher, Credits given for swtching over are showing up as amount owing on my bill and everytime I call in they keep me on hold for upwards of 1 hr. Then i get no help my bill i...

Visual Voicemail has stopped Working

Greetings, A few weeks ago Visual Voicemail stopped working. I called tech support. They reset my voice mail, and I had to set up voicemail from scratch again, but Visual voicemail still isn't working. There is a new voicemail notification in the sta...

Shane by Leader
  • 1961 Views
  • 1 replies
  • 0 kudos

Sim not working with a new phone in foreign country

Hi, I’ve been using iPhone 12 with the telus sim I have. I am currently in Korea for a month now and just got a new iPhone 15 pro. When I got to Korea I got a Korean pre paid Sim that just works for data usage, I used to receive messages from my telu...

Telus App

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?

Sdelaval by Neighbour
  • 1283 Views
  • 5 replies
  • 0 kudos

Call forwarding while roaming

I am on the plan that gives me free calling in Canada, the US and mexico. Call forwarding works on my cell and i have 3000 min a month or something like that. I spend winter in Mexico. This year I have to fly to Colombia for a week and would like to ...

telcoman by Friendly Neighbour
  • 620 Views
  • 0 replies
  • 0 kudos

Telus junk

Yo how f*****g long does my phone have to not work with full bars before they stop charging me 300 f*****g dollars

Nate227 by Neighbour
  • 2063 Views
  • 8 replies
  • 0 kudos

Group texts not working

Samsung S10. Group texts not working, then later in the day it started working again. Exactly same issue with my wife's S10 phone. This happened on Monday, July 15 and again today. Individual texting worked fine.

Timp by Neighbour
  • 1609 Views
  • 4 replies
  • 0 kudos