Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 921 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8934 Views
  • 61 replies
  • 2 kudos

Smartsteering + other two bands

A Telus tech set the T3200 up with smartsteering in addition to the other two bands for a total of 3 SSIDs. One for 2.4 GHz one for 5 GHz and one with smarts witching between the two. During the last power outage we had the options disappeared. Now w...

Kimmik by Connector
  • 292 Views
  • 0 replies
  • 0 kudos

Booster WiFI signal works with Optk STB ?

My T3200 router's WiFi signal (in my basement) isn't strong enough for my wireless Optik STB (red signal indicator, not green). If I add a booster to run my wireless STB, will this work? This is to say I want to turn off the WiFi on my router and onl...

Ethernet Cable Specifications

I am building a new home in Kelowna that will have TELUS fibre feed. I would like some input on what number of Ethernet cable should be wired throughout the house. I understand there are four different types, Cat 5, 5e, 6 and 7. Currently the builder...

RonnyJ by Neighbour
  • 1572 Views
  • 10 replies
  • 0 kudos

Question about security of Telus modem's GUI

Hello, I had a few quick questions regarding the security of the Telus modem GUI (http://192.168...). The IP uses "http", not "https", so I'm wondering how secure/safe it is to be updating my modem via the GUI. Or, is connecting to the GUI different ...

JR_99 by Helpful Neighbour
  • 767 Views
  • 4 replies
  • 0 kudos

...another Langdon Internet question

Howdy, My wife and I are moving back to the Mootown area.(thank god, Ottawa sucks) We have been looking for landing spot as we are needing to work remote. This means likely two persons doing video conference calls across Canada at any given time. The...

DJC162 by Just Moved In
  • 514 Views
  • 2 replies
  • 0 kudos

Boost Wi-Fi Mesh Missing Devices

I just installed Boost Wi-Fi and turned off wireless on T3200M.Has anyone else noticed that not all devices show when you log directly into the boost AP’s directly? Further, the Telus Wi-Fi app says incorrectly states that several mobile devices are ...

MrCranky by Just Moved In
  • 445 Views
  • 2 replies
  • 0 kudos