Internet & Home Phone
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Resolved! Telus Fibre - Router & Boost Box Question

Hi everyone, I have a new Telus Fibre install at my new home. It seems to consist of two boxes - what appears to be the router/modem box (A white thin rectangle bolted to the wall) and a cylinder gizmo that they tell me is the Telus Boost unit. I hav...

Resolved! Reset Default Admin Password

I tried to log into the admin panel for my modem, but it seemed the password had been changed, so I tried resetting the password only to be told "The default admin password is incorrect. You must enter the correct default admin password." I have trie...

tape by Just Moved In
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Resolved! Destiny 2 is borderline unplayable on Telus

Well, borderline unplayable in PVE. Completely unplayable in PVP.There are widespread reports of players on Telus fibre internet (a major telecom in the area) getting consistent 'connecting to destiny servers' messages, baboon errors, enemy rubber ba...

Resolved! Telus Hub Rural Internet

I have a Telus Hub 4G LTE and it works OK . I just bought a new iPad that has 5G cellular and it works way better than the hub. Is there a 5G Telus hub available now?

wrelliott by Just Moved In
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OpenVPN Client setup

I have subscribed to SurfShark VPN service and would like to setup the OpenVPN client with a VPN router (RT-AC66U B1). This VPN unit WAN port is connected to the Telus Actiontec T3200 lAN port. I am able to install the ovpn file and activate the VPN ...

nchang99 by Just Moved In
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Resolved! printer not working after fiber installed

so during install of fiber optics my printer turned off and eventually back on. installer didn't check before leaving and I didn't either until I actually needed to print stuff. Anyway it is connected via cable and not setup for wifi and now I get an...

Peppercat by Friendly Neighbour
  • 1818 Views
  • 11 replies
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Resolved! Arcadyan device received without warning

Received an Arcadyan AX central WIFI device. We did not order it. There was no warning from telus that it was coming. I called about it. The rep did not know anything about it. Nothing is noted on my account. She "guessed" that I could just install i...

nlmclean1 by Just Moved In
  • 893 Views
  • 1 replies
  • 1 kudos

unsolicited NORTON VPN emails from TELUS on my Mail.

RE: unrelenting marketing from TELUS: copy of text follows:You are not protected, ...(Name)...Set up your TELUS Online Securityaccount immediately to help defendyour online privacy and deviceswith bank-grade encryption."Connect safely and privately w...

Lib by Neighbour
  • 756 Views
  • 2 replies
  • 1 kudos
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