Internet & Home Phone
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Resolved! Brother Printer not Connecting to WiFi

New Brother printer won’t connect to modem (no router). School starts tomorrow. I heard it’s something to do with 2.4G vs 5G. Reset the modem and reset the printer multiple times. Please help!

fiber optic line

Hi my fiber optic line from my front door to my Nokia modem for my home phone is broken and need repair, I tried calling but it only gave me a text on possible reasons that there no dial tone. I need someone to come and fix this issue

prindin by Neighbour
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  • 1 replies
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Resolved! Download Speed trouble

I'm trying to download documents from OneDrive to my computer (Mac mini). When I click on the download icon at the top of the screen on Firefox, I see 1.5 MB/sec with a max of 2 MB/sec. When I do a speed test I see download Mbps is 817.I am using Wi-...

JDNW by Neighbour
  • 926 Views
  • 2 replies
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Setting Up Telus Wifi Boosters

I have been losing brain cells trying to set up WiFi boosters. This has been a reoccurring issue for the past three years. At some point, the Connect app randomly starts detecting one my booster wifi (with the name TELUSWiFiXXXX) as my main network, ...

Amka by Neighbour
  • 790 Views
  • 1 replies
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Internet set up

We just got Telus set up the other day, and while the internet has been fine we were surprised to find out that it’s not just a single modem but 3 different peices that take up a large amount of counter space, and 3 different plug ins. With being in ...

Shaylene by Neighbour
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! Fiber X 5 capped at 3250 mbps

I signed up for the new Fiber X5 plan. My entire house and all devices are connected on 10Gbe connections.However my DOWNLOAD speed is still capped at 3250 mbps, while my upload is at 5350 mbps. All the benchmarks show around 3100mbps, all uploads sh...

Vincent86 by Helpful Neighbour
  • 7526 Views
  • 20 replies
  • 0 kudos
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