After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Right now my cell phone stopped connecting to the telus network. As a result it has taken me a 45 to sift through the ai gate keepers prompt's just to speak to a real person, all while telus ai tries everything to not allow me to speak to a real pers...
Location: West side Pipeline Road north of Lincoln Ave in Coquitlam BCThis graffiti has been on your utility boxes for at least 2 years. During this time I have reported it to both Telus employees on site and phone support a number of times. I am req...
Hi. I was offered to get a purefiber connection on August 2023. Agreed and the fiber connection was installed on the box outside my place by the fiber team. Day, months has passed and more than 15 technician tried to attempt to connect it inside my h...
Just logged into FB on Safari, then get a notice from FB in my email wondering why I am logging in from Port Renfrew, when I am sitting in Chilliwack.
So I was mailed an offer pamphlet for 3gb fiber (PureFibre X 3.0)It's addressed to me by name, at my address.When I go to the link telus.com/purefibrex is tells me that it's not available at my address.I've been requesting service through their web t...
I have a Fibre 3G home internet （no TV）and currenty setup is ：Moderm 10G port to switcher （2.5G）Moderm (basement ) Moca Port to Telus wifi Hub(model :B20T)Most time I can get approx 1200~2000M download speed and 2000~2800M speed. I want to use router...
Call back goes straight to voicemail. No option to answer
I got taken to collections, NO NOTICE AT ALL. I was purchasing a car and also in transition of a new home and thats how I found out TELUS has put me in collections and that my credit has been affected. I've been in this process for the past two month...
Dear TELUS and TELUS community, I am still waiting for the reimbursement of the rooter and the last bill balance. First you send it to the address you had on file although I had change it on the phone. Second you ask me to call and ask an assistant t...
