Internet & Home Phone
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Erratic wifi speeds

Using fibre from Telus. Paying for 1 GB. The first day, I was able to achieve 600 mbps, but then it seemingly randomly dropped to less than 100. It seems that when the tv box is connected, we lose internet wifi. We have 3 boxes distributed across two...

whistler by Neighbour
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Resolved! PureFibre Router (not the Booster) Password

Hi,I am looking for the PureFibre Router user and password (the one to the login page on 192.168.1.254—not the Booster on IP 192.168.1.41).I believe the router has some security features that are unavailable from the Booster.Does anyone know the defa...

Over charged on my first bill

Dear Telus,I'm tired of explaining my situation all over again to your employees over to phone so I'll write it down here. Perhaps someone will read it and understand it fully. We were paying for a slow DSL internet (compared to fiber) over $150 afte...

Panoraw by Neighbour
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  • 1 replies
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Diagnostic Repair Cost

There had been an outage (allegedly) in our place in Surrey, but my neighbor who worked in Surrey they dont have service interruption, so what is this outage only in my home. After trying trouble shooting the internet still don't work.After many many...

Eugenia by Neighbour
  • 641 Views
  • 1 replies
  • 0 kudos
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