Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Pure Fibre availability in Lethbridge?

Hi! I've been asking for availability of Pure Fibre in my neighbourhood since I first started getting Telus advertising about it maybe 10 years ago. The last agent I spoke with (a couple of months ago) about service upgrades said my neighbourhood was...


I was called by a telus employee from 1-888-811-2323 and spoke with someone from promotions and was told to call 1-647-495-8607 if I needed to follow up on my order. I also asked to have them email me the promotion and it came from Noreply@telusorder...

ML86 by Just Moved In
  • 1 replies
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Graffiti Removal in Maple Ridge, BC

Hello,There is graffiti on one of your boxes situated on Laity Street & 117 Avenue in Maple Ridge (south side of 117 Ave). This has been here for several months now. Please have your graffiti team remove this promptly.Thank you

Payment error

I am currently outside of Canada and encountered an issue while trying to make a payment scheduled for November 20 through my BMO Bank account. Unfortunately, an error occurred, and the transaction did not go through.In an attempt to resolve this, I ...

Tatsuya by Just Moved In
  • 2 replies
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False Advertisement

Hello, I was recently a shaw customer, and I switched over to telus. The sales representative Naved Munshi, and Juan Serrano had a promotional offer for an Alexa Echo Dot. It did sway my decision to move over to Telus. Upon, numerous phone calls to c...

ejay1983 by Friendly Neighbour
  • 4 replies
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Bad Driving by Telus Employees

I was waiting behind a Telus service vehicle to turn right at the intersection of 85 Street and Connors Road in Edmonton. It is a right turn only lane. Despite breaks in the traffic on Connors Road, the Telus service vehicle in front of me did not tu...

Telus Illegal Turn.jpg
HARABB by Just Moved In
  • 1 replies
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Telus Intermet serice agreement issue

HI, please advice and point me in right direction of what to do in this case. i found someone offering a good deal on marketplace for telus i talked to guy and got the internet connection (so far good) then i recieved service agreement bu...

chet by Just Moved In
  • 2 replies
  • 0 kudos
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