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Run Fiber to Home

privacy_focused
Neighbour

I have asked multiple times for fiber to run to our house, and constantly get given different answers ranging from fiber is not available until you subscribe (so I signed up for the DSL service with the promise fiber would become available.) to you have to get everyone in your community to request fiber too. So my message to Telus is as follows.

 

I switched my cell phone to Telus because of the customer care you provided when I was shopping around. I started to pay for your internet service to get fiber and have been asking for years now and keep getting different answers. Give me a straight answer can I get fiber? if not why am I getting BS answers?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

There are a number of factors that come in to play when dealing with PureFibre infrastructure. You can enter your address at our website here: https://www.telus.com/en/internet/fibre which will provide more info, including direct contact information for you to inquire further.