After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Simple as that. Need to cancel this ‘feature’ as it is creating problems with critical Medical appointments and other urgent matters. History: Prior to being forced to Fibre our stand-alone answering machine would flash a red light if a message was l...
There is no internet connection from this morning 5 am EST time.And the modem shows amber light on "Internet"Area: burnabyi have retried restarts multiple times.Any resolution?
Moving my services in a few weeks. Why did you give me a new 2 year agreement when all I wanted was to move my tv and internet? Now you want me to stay for 2 more years because I am moving? No thank you!
Hi - I really need to get a hold of someone at Telus in a management position because I am at the end of my rope. After months and months I finally got Fiber installed at my home but even though I asked for the Gigabit speed package, I was left at th...
Hi, I have NH20A in my coat closet at the hallway entry of my house. I have co ax port in the bedroom. The telus tech has connected a MOCA adaptor to the wall port. Is there a way to go into the admin page of the MOCA adaptor? The reason I want to do...
i pay for internet 3g optic but speed test only show 440 mbps , am i getting ripped off
On Dec 22 my mother passed away and on the 24th I called to cancel her cell phone, home phone and HS.I had to talk to 4 agents and spend about 3 hours to achieve this goal. the first agent disconnect my cell phone instead of my mother’s cell phone. I...
Hi Im 14 (so i dont know that much about fiber)I have a server at home that I would like to use as a "ONT"/"router" could I replace the TELUS "wifi hub" with my server?(in other words use my own material instead of TELUS material) thanks for the repl...
I'm a new customer and I had service for a bit while the technician that installed was still here but after that no more.So I logged into the Network Access Hub and found this diagram Do you know what do I need to do to have service - Internet connec...
I have a 1970's Palco made in Canada black rotary dial phone with 6 wires coming out of the original black cord: black blue red green yellow and white. Does anyone know how to connect/convert this so I can use it with a modern telephone jack in the w...
