Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Internet outage

I’ve had no internet for a day and a half. Telus says when it comes back on I will see two green lights on my modem. Question is when I was trouble shooting in the beginning I swapped out the telephone cable. Will this affect it coming back on?

Barbj by Just Moved In
  • 1 replies
  • 0 kudos


I moved to telus from shaw last week, all is fine except i can not seem to get into my website builder after spending over 100 hours trying to set it up on the wordpress localhost. does anyone know if it was the switch that tangled everything up and ...

Can't access Google Sheets spreadsheet!

For years I've had access to a Google Sheets spreadsheet online (administered by someone else in a volunteer group).I just tried to open it for the first time since the Telus migration to Google.I get the following message:"We are sorry, but you do n...

Snooze by Neighbour
  • 5 replies
  • 0 kudos

Internet constantly drops

We have telus fiber and it constantly drops. We can see the lights on our modem go orange while it resets and they turn green again. This is happening at least once an hour, and is very noticeable as we are working from home so our video calls never ...

BL1 by Just Moved In
  • 6 replies
  • 0 kudos

Road side Telus boxes exposed to the elements

I can't for the life of me figure out the proper term for these, but they're incredibly common and I've attached a picture of one of the boxes in question. I live in a fairly rural area, and I've got a mental list of 3-4 of these POTS boxes that are ...

chris233 by Just Moved In
  • 0 replies
  • 0 kudos