After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
After taking 7 months to port my number from Shaw, Telus now denies me voicemail to email. The instructions are hopelessly confusing, but I finally figured out how to get my spouse's VM using the MyTelus app.(use his PHONE number and PIN instead of w...
In Ontario. Just had TELUS PureFibre Internet 1.5GB installed yesterday and everything works (relatively) well however... trying to setup the Telus connect app doesn't. It either says my internet isn't setup or it picks up my home security router ins...
It took over a month and 14 customer reps + a technician to migrate to Fibre (in the process, they managed to disconnect my home phone for 3 weeks, too). I was ready to quit then, but I decided to give a chance after one customer rep seemed to have r...
I used a T3200M (bridged) modem with 3 Boost wifi units (expansion pack) for a number of years. One of the Boost units was hardwired to the T3200M. Fibre was installed and the Telus Plan was 75/75. Have just started a PureFibre 1GB plan. Telus said t...
Hi, I've been getting calls from "Fibre Support" for the past week or so, no voicemails sent, and finally picked up to ask what they wanted, they claim that I could get fibre for 65$ a month, and I got an email "confirming" what was discussed from te...
We moved house end of July and brought our old modem along (as per Telus). Had some issues getting it up & running, but we did in the end. We started noticing that the internet would drop and lag. On 27th November, I call Tech Support and spend an ho...
Any word on why the Telus app doesn’t work anymore? I posted this before but can’t repond to nighthawk because I can’t verify my email thru the Telus app.
I live in a condo and have had pure fibre installed all the way up to my unit door. They've even drilled a hole through the top, over my front door from the hallway into my unit in preparation for the final install inside my unit. A few units have ha...
Mac user. Telus Internet installed about 6 months ago. Apple TV's on all three televisions. Airplay, to push the signal from the laptop to the TV used to work great. All on same network. Now, Screen Mirroring to the television doesn't work on any lap...
ip address from www.whatismyip.com and wanIP from modem are different ip address i get from www.whatismyip.com is: 209.121.228.zzz and if i log into my modem and go to WANIP section, it's showing as 100.82.201.zzz i need my own external-ip/wan-ip why...
