Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Utility Box Damaged

There is a damaged utility box in my neighborhood (missing door, wires exposed). Can I please be provided a contact number or email to report this.

sjssjs by Just Moved In
  • 846 Views
  • 4 replies
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Philips hue Bridge wont connect

Help!! I just moved in and very excited to set up my new Philips hue smart lights. I plugged in the bridge to my router and the 3rd light (to show connected to internet) is blinking. I tried searching the forums for answers and tried to usual suspect...

tsnow8 by Just Moved In
  • 863 Views
  • 3 replies
  • 0 kudos

Internet not working

My internet hasn’t been working for days. Constantly kicking us off. I need it fixed. I work online and my kid does her college online and is now so behind she may be asked to leave the program! I called Telus several times and they say they won’t se...

MSaw by Just Moved In
  • 241 Views
  • 1 replies
  • 0 kudos

Telus WiFI Booster Browser Access

Hi All -- I used to be able to access my Telus boosters through a browser app and see the connections -- speed etc. There was always a warning about insecure content but I was able to get in and view the booster connections on a web page. A day or so...

bskitmor by Organizer
  • 683 Views
  • 3 replies
  • 0 kudos

Reimbursement

Hello, I have been on the phone with Telus for 4 hours with technical support, I have been on hold for customer service for one hour, I would like to send an invoice for my time, who do I send it?I would also like to have the internet Plus which you ...

LVEB by Neighbour
  • 753 Views
  • 4 replies
  • 0 kudos

Can’t get ps5 to pass NAT type

Hi there my PS5 was working perfectly fine up until Black Friday weekend where it randomly and suddenly stopped working. It connects to wifi fine but will not pass NAT TYPE it keeps saying NAT type failed. I have used LAN line as well in the hopes to...

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