After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Waited 2 hours on hold for internet support, to try and correct a problem the previous technician who came onsite created. What is the email address to send aa complaint to senior management?
Once again my copper line is down.Checked your service outage site.No mention of phone service ,just Internet and TV service.Telus doesn't give a damm about copper line phone service.I'm sure the phone service will be the last issue addressed.Just li...
I live in Toronto. I have 100MB home internet from Koodo. I also have Telus Smart Home Security. My WAN modem is Sercom Modem DM1000. It connects to a B21A WiFi Booster from Telus. This device is defaulted to broadcast 1 network ID (SSID).I have 2 ad...
Is it possible to access my landline voicemail from this old rotary dial phone? * and # are not digits on it, as far as I know. Hoping there’s a workaround! Please help
I am streaming with my TELUS app, I was getting certain channels for about 3 months, now that channel is showing locked.when I scan the QR code it say to change my subscription for BC, AB and QC only i live in Ontario, how do I go about getting this ...
To whom it may concern,Last month, I got Internet 3GB plan with Telus. Since the start of my service, I have encountered more than six interruptions, which has been quite frustrating.Optik TV and Telus Internet Security has added to my account twice ...
I’ve been a loyal Telus customer for about 40 yrs. They send me a message saying renew your plan with us and get free equipment upgrade. The equipment I have is about 15 years old. So i called in and did that. The rep i spoke to said, ‘you will be ge...
I move to a old house and a couple years ago I called telus to tell them that the old wire was on a facia and not sturdy and i hoped they could disconnect before it let go. Long story short, they never came. fastforward to now, what was holding the w...
Hi Not sure if this is the right board but does anyone know how to look at old WEBMAIL emails ? I want to look at some from 2016 from before the migration to Gmail Thank you
I don't believe this exists in connect app as of now, but it would be nice to have a quarantine feature. Any new device connecting to the network being unable to access any data over the Wi-Fi until it is approved in the app by the client would reall...
