After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently received an email from a company called "General Credit Services" claiming that I have an outstanding balance of $187.38 overdue on my Telus Wireline account. We haven't used any of Telus' services in the past 3 years, as we switched from ...
I am trying to be as calm and civil as I can in this, but I am getting very very tired of wasting my time with technology that refuses to work.I am trying to set up a port forward so I can remote desktop into my main beefy PC from when I am at colleg...
Connectivity has been garbage for at least 6 months. They sent a tech once and then sent me a new modem. Still is probably only working (I guess) 50% of the time. I'm seriously considering changing providers. I'm paying for the highest level of fibre...
This is the second time now that I have signed up with Telus and they have reneged on the agreement. A few years ago on Black Friday I was contacted by a Telus sales person and signed up for fibre internet and a 2 year plan. The install had to be com...
Hello, I previously had a 2 year internet contract with TELUS that ended in December and was charged the month to month charge. Because that was more expensive, I decided to purchase a new contract with their Purefibre 1.5g instead of the previous 1g...
Telus is a horrible company when it comes to customer service. On November 13, I requested that my services be moved. This call took over 2 hours, I did not receive an email confirmation. Today, I am on the phone again, for well over one hour so far....
Hello. I've got 2 homes that have telus as my internet service provider. At one location, I can check my work email (MDaemon webmail) without any issues. At the other location, it constantly times out and makes it impossible to check my email. I susp...
I had checked online and then spoke with a rep regarding upgrading my 1.0Gbps service to 3.0Gbps when I renewed my contract. Installer was booked and then when they arrive and check the the telco room there is no XPON to my building. So both the telu...
Hello,I have recently upgraded my internet plan from 3gig to 5gig. Speed test Ookla says: 4500down 4100up 1ms 4-60ms Down latency and 6ms up latency. I know i can get 5000+down and 5000+up.I 've talked to tech support via over the phone and they said...
i need to know if my landlord, whose name is [Mod Edit: Removed name], has returned the telus home device please contact with me to know
