After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
For some reason neither the MyTelus App, nor Telus Connect will allow me to see my home internet account or pay my bill. It will only show me my mobility account. It suggests li king my two accounts, but when I try to link them it says they're alread...
Some claim this will work, others say it has problems and wont.Let's say your default fiber setup is a Telus optical SFP transceiver attached to the T3200M/other.Unplug the SFP and plug it into your own SFP capable router, or into a media converter a...
I had made a phone call to cancel my home internet service and the service should end on 12 April which is the end of my billing cycle. However, recently I have just received an e.bill charging me another $47.08 for the period of April 13 - May 12 wh...
how do i change WAN/Internet ipv4 address to something else either onNH20A or FXA5000 fiber modem?
I'm moving into a new place, I contacted telus about moving service and received a call today about it. I was told that the service I currently have which is faster purefibre gigabit internet is not available where I'm moving to. I currently have 940...
My IPv6 was working fine since last year, but starting last week, I suddenly lost IPv6 connection (0/10 at https://test-ipv6.com/) I've tried to contact customer service, a technician also helped on site, but no one could solve the issue. I'm using T...
I have PureFibre with Wi-Fi 6 equipment. I'm no longer able to select 2.4 GHz or 5 GHz on my devices as the only choice showing on devices is the name I gave my network, without GHz information. I called tech support because my smart lightbulbs won't...
HiI have weird issue with my home internet, Telus Purefiber GigThis never happened before, until today.I cannot connect to some websites, legitimate website for business and school.I getERR_CONNECTION_TIMED_OUTIf I turn off wifi and use mobile data o...
Hi, How can I cancel the telus account and return equipment. I'm in Burnaby, B.C.Thanks.
Hi,I got a call today from a sales agent saying they are from Telus, and they are running promotion to switch internet and mobility . The promotion deals for 2 year contract. They said they will pay for contract cancellation fees for Shaw. I am a cus...
