After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Call back goes straight to voicemail. No option to answer
I got taken to collections, NO NOTICE AT ALL. I was purchasing a car and also in transition of a new home and thats how I found out TELUS has put me in collections and that my credit has been affected. I've been in this process for the past two month...
Dear TELUS and TELUS community, I am still waiting for the reimbursement of the rooter and the last bill balance. First you send it to the address you had on file although I had change it on the phone. Second you ask me to call and ask an assistant t...
I've restarted the fiber converter and Telus modem but my Archer AX50 is still getting 300mbps instead of the 900 I'm paying for. Right now that is the only thing turned on in my house, everything else is disconnected from the router. converter wired...
I signed up to take advantage of internet, cell phone, and home security bundle. Good price Internet has been horrible. Feels like I've gone back ten years. I had forgotten all about the "joys" of buffering but now I experience it regularly. Started ...
So I've just had a sales rep visit my home and I've agreed to have Telus PureFibre brought into the home to replace the existing Shaw (Rogers) Internet service. The lower floor of this home is finished and I'm worried about the Telus installers' abil...
Hi all. I've got an older T3200M modem with port 1 running bridge. I run port 1 to a seperate router and run a segregated network from there for my LAN and main Wifi. On the T3200M it is running only dedicated WiFi for Optik TV and the PVR and some s...
I switched my cell phone and home internet service to Telus about two weeks ago. And couple days ago, I want to switch them back to my original service provider. I have successfully switched my mobility service back, but now i am stucking at cancelli...
In My Telus in the android app or in a web browser (Chrome, Edge, multiple devices), the Call Control accepted list (for a landline account) no longer displays (it did previously). The blocked list displays okay, as well as the call log. I tried the ...
I have asked multiple times for fiber to run to our house, and constantly get given different answers ranging from fiber is not available until you subscribe (so I signed up for the DSL service with the promise fiber would become available.) to you h...
