After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I just transferred to TELUS after receiving a call from TELUS with a really good deal, saying they would take care of the installations, cancellation of the SHAW account, cover the cost of the fees for breaking a contract with Shaw.I have yet to hear...
I just got 6 phone calls from someone claiming to be from the Telus promo department offering me 1/2 price on my internet and landline. Is this a real offer or a scam? Thanks for any help.
I have been trying to move my home services for 7 months now. I have been getting the run around from everyone in Telus. Managers won’t return my phone calls. Customer service said they’re sorry for the inconvenience. Dropped calls from agents and no...
Using fibre from Telus. Paying for 1 GB. The first day, I was able to achieve 600 mbps, but then it seemingly randomly dropped to less than 100. It seems that when the tv box is connected, we lose internet wifi. We have 3 boxes distributed across two...
My home enternet bill is too high last month
I just got a whopping bill for over $300 per month, no explanation. Anybody else?
Hi,I am looking for the PureFibre Router user and password (the one to the login page on 192.168.1.254—not the Booster on IP 192.168.1.41).I believe the router has some security features that are unavailable from the Booster.Does anyone know the defa...
Hello, My neighborhood has recently had fibre internet go live in the area. I have been approached by your competitors to switch over. How long until Telus taps into the network?
Dear Telus,I'm tired of explaining my situation all over again to your employees over to phone so I'll write it down here. Perhaps someone will read it and understand it fully. We were paying for a slow DSL internet (compared to fiber) over $150 afte...
