After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I don't believe this exists in connect app as of now, but it would be nice to have a quarantine feature. Any new device connecting to the network being unable to access any data over the Wi-Fi until it is approved in the app by the client would reall...
My family moved a month ago and we received a new tv box and wifi hub. Everything connects fine- phones, laptops etc. However, the wifi does not seem to be connecting to our TV. I can watch channels fine, but I cannot watch netflix, amazon prime, app...
Every time I try to email telus.com, it bounces back with the below error.Any one faced that before? Original Message DetailsCreated Date:2024-11-01 5:09:22 PMSender Address:@[email protected]:FW: Request crossing TELUS uti...
I just moved to a new place and set up 1 Gig home internet with Telus. The fibre comes into the ground floor of our 3-level townhouse, but ideally I'd like to have a wired connection to the second floor, where my home office and NAS will be located a...
We are trying to get ahold of Telus yesterday and today to no avail. Our arborist hit an optic cable that wasn't even 6" in the ground along a tree line. The grinder then pulled approximately 30-40ft of line out. Anyone know of a direct way to get ah...
Hello everyone,I'm curious to know how to escalate an issue beyond an escalation manager? The short version of the story is my partner (Trina) and I are supporting my brother in law (Kevin) who is now a quadriplegic (paralyzed from the shoulders down...
Now heading into day five of an internet outage. Yes, five days of zero internet. And I live in Burnaby, not in the middle of the wilderness! I am trying to connect with clients via online platforms and use my email and the many other things I random...
I apologize, but this is a cry from the heart... Every month I pay money for Telus (home Internet). But for the third month, I can't use it. Every 5-7 minutes - disconnect and no Internet. I don't know how to refuse such Internet. THIS IS A NIGHTMARE...
So how long does it take for me to receive my customer agreement via email bc I’ve yet to receive one and I have the tech coming Monday
