After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have 2 internet installations. I have 2 houses beside each other - I live in one, and have tenants in the other. I wanted to install / provide internet for them. my install is 1.5GB fibre and I use Linksys wifi 6 mesh routers and it’s fast. the ten...
Hi,To limit my kid’s wifi access, I created a couple of family profiles and set up schedules for each child. When the scheduled wifi ban is on, my kids now bypass it by logging in as a “new device”. I saw a post where a parent only allows guest wifi ...
I cancelled my ADT/Telus Home Security back in May. I am now living in another country. But I am still getting bills which I am definitely NOT going to pay because I don't owe anything. I have contacted Telus about this but it continues to happen. I'...
This is an edited post for my initial rant about my install of Telus fiber. I realized that ranting How poorly the install went doesn’t really help anybody if they were coming here to make a decision on whether to switch to fiber optic. So what I fou...
I have been without internet for over a week because Telus can’t seem to be able to complete the install. Perfect timing being that my wife is taking online classes. I cancelled and returned my Shaw equipment as Telus told me the install would be com...
I have a poor wi-if internet connection at the second floor at our home, it seems I don’t have wi-if at least in the back room. I can’t to find how to speak with operator or with somebody. Every time only virtual online assistant. Help!!!!
Telus has been in our complex a month now. They've dug holes everywhere and backfilled them with dirt. I thought they were supposed to put things back exactly how they found it??? Next they install a LB to my home which looked perfectly fine basement...
I am so frustrated with Telus' customer service that I'm ready to drop all of my Telus services. I called to make a very simple request, and ended up losing all of my services for five days! I had to speak to five different people, and a technician h...
I would love to know how one can pay a bill on a Sunday (on the deadline date), in not being penalized on a Monday with no service (cut off) then for a re-hookup of services? Some elderly people do not have a computer or internet and can only pay bil...
I bought a home in Alfred, Ontario and internet here is scarce. The only thing available at my location is DSL or Bell Fibe that only goes up to 50mbs. I called Telus and they said there is 1.5gbs available in Alfred but NOT available at my house. No...
