wireless speed slow on Mac mini

[GusV]

I have a Mac mini M2 Pro with WiFi 6e capability. I have Pure Fibre 300 plan which gives me 300 mbps when plugged in directly to the MT3200M modem via Ethernet. However my mac mini is in our basement and I get very poor speeds using wireless WiFi, maybe averaging 25 mbps. My older iMac wifi got 250 mbps but the new mac mini is inconsistent and slow.

Can the modem support WiFi 6E and/or can it be adjusted to give me faster WiFi? I read the the problem may be 2.4 Ghz or 5GHz being both enabled and the naming was giving me the varying slow speeds? 

Really frustrated with the poor download speeds.

Gus

[FuzzyLogic · Accepted solution]

The T3200M doesn't support Wifi 6 or 6E. You could experiment with disabling smart steering and setting up seperate SSID's for the 2.4 and 5Ghz bands. This video (skip to about 1:58) for the process:

How To Setup Two Wireless Network Settings on a Telus T3200M router.

If that doesn't help you likely will need to look at getting a wifi 6 or 6E booster.

[GusV]

Thanks FuzzyLogic for the tip on how to set the T3200M router. It was very helpful.

Cheers, GusV

[TELUS_Support]

Hey @GusV - To offer another possible solution to your situation, if your Mac Mini is on another floor, it might be a coverage issue. You might need a booster on the same floor. 

As I recall, Apple devices force the 5GHz connection which can have a hard time passing through a floor. I could be wrong about the forced 5GHz connection but a booster will definitely help

- Eric