After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Now heading into day five of an internet outage. Yes, five days of zero internet. And I live in Burnaby, not in the middle of the wilderness! I am trying to connect with clients via online platforms and use my email and the many other things I random...
I apologize, but this is a cry from the heart... Every month I pay money for Telus (home Internet). But for the third month, I can't use it. Every 5-7 minutes - disconnect and no Internet. I don't know how to refuse such Internet. THIS IS A NIGHTMARE...
So how long does it take for me to receive my customer agreement via email bc I’ve yet to receive one and I have the tech coming Monday
I just transferred to TELUS after receiving a call from TELUS with a really good deal, saying they would take care of the installations, cancellation of the SHAW account, cover the cost of the fees for breaking a contract with Shaw.I have yet to hear...
I just got 6 phone calls from someone claiming to be from the Telus promo department offering me 1/2 price on my internet and landline. Is this a real offer or a scam? Thanks for any help.
I have been trying to move my home services for 7 months now. I have been getting the run around from everyone in Telus. Managers won’t return my phone calls. Customer service said they’re sorry for the inconvenience. Dropped calls from agents and no...
Using fibre from Telus. Paying for 1 GB. The first day, I was able to achieve 600 mbps, but then it seemingly randomly dropped to less than 100. It seems that when the tv box is connected, we lose internet wifi. We have 3 boxes distributed across two...
My home enternet bill is too high last month
I just got a whopping bill for over $300 per month, no explanation. Anybody else?
