After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How do I change the username and password on the telephone booster
Wondering if Telus supplies the adapters if they are needed.
I have recently changed my address to a new location and TELUS accidentally cancelled my services when the technican called to open a work order to install services at our new location. They fixed their error on the same day however they have also ch...
Hi I am wondering Anti Virus Norton basic is free for Telus users or not
I have a My Telus account and am trying to log into Telus Connect to set up my wifi. Any time I try to log in I get the following message. "Unable to log into this app with you mytelus account settings.". I have tried resetting my password. I have ma...
I've been a Telus customer for Home internet for over 20 yrs. Over the years they've changed the pricing several times and we've called in to cancel, switch providers at which time they would offer to reduce the rate to keep our business.Now we are m...
Dear Telus Customer Service,I am writing to formally express my dissatisfaction with the internet service I have been receiving, as well as the recurring billing issues with my account.Poor Internet Connection: The quality of the internet service I r...
"Your data for some services is unavailable for export because your Workspace Admin has disabled them."This is the message I get (in Google Takeout) when trying to save/download/archive my Tasks from my TELUS email account. Why?Apparently I can't dow...
I'm moving out so I canceled internet and they asked me to return my router. My problem is that the router is mounted with screws in the closet box and impossible for me to unscrew. How do I unscrew the router mount so I can return the equipment?
Hi folks, I had the older white wifi hub, but ended up needing to be replaced by Telus due to equipment failure. To my surprise, they replaced it with the even older T3200. Is this normal practice? I was expecting to get the newer WiFi 6E hub. Apprec...
