After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've moved countries and couldn't bring my 4 bay Synology with me. I didn't think to set it up at my parents' house so I could access it remotely, which I'll do when I next go back home for a visit, but that won't be for at least another 6 months. In...
I heard about and wanted to confirm that Telus is making an elderly woman with mobility and health issues wait 5 days before restoring her home phone service which is required for medic alert to work? As a member of the family this is quite concernin...
How can I upload or downlodl 10GB of data when none of my devices are offline. I shut everything down for over 12 hours and check my usage once back online and it showed that I either had uploaded or downloaded 10 GB of data. Sorry but that doesn't m...
There is a low pitched sound/vibrations coming from the Telus building 507 Judah Street in Victoria BC. I don't know who in Telus to contact to complain. I don't know if it would help if I did know where to direct my complaint, but their switching st...
I live in central Alberta beside gull lake there is a large community here and not just our house hold is having issues with poor service but many neighbours are to . Quite a few have switched to other services and lots more I’ve talked to are unhapp...
Hello,i have moved away from Telus for almost 6 months now. Have outstanding credit and been calling in since Feb ‘24 and time and time again, i have been told my account has been settled and everything is good and i will recieve the refund. Still i ...
Not sure if this is the right forum. The My Telus add doesn't work correctly. It wants a code (six digits) that the app is suppose to supply but that never shows up, so you get the server to send the code. When you get the code and enter it splits th...
I have Telus Fibre currently, and am moving soon to a location that has Fibre to the neighbours, My unit doesn't have an active Fibre drop, does anyone know who i need to speak with. My new home has a POTS NID on the side of the home, but the system ...
Hey, I've had PureFibre Gigabit for almost a year now, but I never checked IPv6 before. When I looked today, it wasn't working at all – the IPv6 WAN Status just says 'Connecting,' even after rebooting. Can anyone help me with this?"
It has been happening for 3 days now, I've already had my booster replaced and it didn't fix it. Every 10 hours the internet stops working and I have to reboot the modem in order for it to work later. I need help with this, support isn't giving me a ...
