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Internet keeps getting delayed on the day

Arctos2380
Just Moved In

I have been waiting for my telus home internet appointment for 3 weeks now. I keep getting texts on the day telling me its been move back to x date. This is becoming frustating taking days off to have my internet installation just for it to be cancelled. 

 

 

Now it has been moved to Christmas Eve and I am already running low on data. 

 

 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi @Arctos2380 - sorry to hear that this keeps being pushed back. Sometimes there are external factors that prevent us from doing the work necessary to complete the install.

 

We can look into the account to see what the delay is. We'll send you a private message to help


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