Shelley99
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since ‎02-08-2017
a month ago

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I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”.  It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watc...
1) I go to the Telus & a PVR menu screen when I turn the TV off, yet still when I turn the TV back on, it goes to a current channel & starts playing it. Unless I pause that & exit out, it continually plays in the background while I’m trying to select...
I have submitted this a few times. At one point Telus e-mailed me to thank me for my submission, yet nothing has changed. The issue is this; when you pause an “on demand” show, after a few minutes, if you leave it for more than around 5 minutes……a sc...
I have emailed this before & you so nicely thanked me for the feedback, yet nothing changed. This drives us absolutely nuts, so perhaps if I laid out better specifics, you can see what’s happening. We were watching the show, Flight Attendant - on dem...
When you watch a series from Demand, and are currently watching an episode from that series - if you need to pause the PVR - after a few minutes when it times out, it then goes to a screen that shows the name of the series with the option “resume” an...