Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Move out service but no equipment!!

Hello, We scheduled our move in/out to a new building; however, the instructions said to take the equipment with us so the technician could install it in the new apartment. We don't have internet equipment since our current building has the modem set...

AlexSt by Neighbour
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  • 3 replies
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Intermittent Internet

Hello Everyone, Since Telus wants to charge me $175 for a tech to come fix the issue i have been having off and on for months, i figured i would try here. Basically my network had been setup from my fiber line into my Nokia ONT to the Telus Network A...

Access to Telephone Room for PureFibre

Hi all!My building just had lines run into each unit for PureFibre and I was wondering if the installer will still need access to the telephone room, as the building maintenance company is next to impossible to get a hold of (although I did submit a ...

MG4 by Neighbour
  • 937 Views
  • 4 replies
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Delay Connecting To Internet - Wired Connection

I recently had Fibre installed in my home and signed up for a plan with Telus. Everything is great except my PC connected to the router takes about 30 seconds to achieve a connection. I can only assume it's because the router has to communicate with ...

Infinite by Neighbour
  • 1294 Views
  • 7 replies
  • 0 kudos
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