After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
This is the second time in two months I've had to get my bill corrected, the first time the support lady was helpful and said "you're absolutely right the wrong bill was applied you should be paying $$$ per month, we've fixed that for you now" They d...
We are not able to login to mytelus on our computers or phone. It has been blocked.2 months ago I spent 2 hours on the phone to cancel the home phone. We never ordered it. They sent me to 4 different people to argue with me. As of today we are still ...
I had a problem with my system with T3200M fed by Alcatel white fiber box. Have a few Zyxel 5 port 1Gig switches. The wifi would go down or slow, even the wired devices would only test to 93M when have 500M plan. Well it turned out one of the Zyxel 5...
I had a problem with my modem and called customer service for the swap. Originally I had a new white NAH modem that are installed in pure fiber areas, it had issues and had to request a replacement. Unfortunately they brought an old modem for copper ...
Hello. We have a Nokia ONT, and we have a Telephone 'land line' connected to that (POTS port). We have the ActionTec T3200 and Optik TV.I'm adding a Ubiquiti Dream Machine SE. Ultimately I would like to ditch the ActionTec, or perhaps use it as a Bas...
I submitted a request to move my fibre Internet at the beginning of next month as I’m moving. My plan isn’t quite a year old so I gotta take it with me. I got an email today confirming my request and explaining how to set up Internet at the new locat...
Will the speed be faster with 1gb port or Moca Connection ?
Hello, my discounts keep getting removed and I have to keep calling back. I was told that they would be for 24 months...I have wasted so much time and effort calling and calling and I have newborn, this has been very stressful and I might have to cal...
Hello community, I noticed that this week while I am connected to my VPN provider that my upload speeds seem to be only capable of 10Mbps. I am subscribed to 3G with unlimited data addon. When disconnected from my VPN I can get near symmetrical speed...
Greetings againI recently had this problem, and it was fixed for a while but it's back again.When someone wants access to my townhome, they go to a call box and press my entry code. This rings my phone, and I press a number on the keypad to open the ...
