After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
This is a bit of a complex question, and im not sure anyone here will even have an answer, but here goes.TLDR: Primex box where fiber comes into house needs to be moved, this will involve running a new fiber line into house, and phone techs promised ...
Hey, I'm not very techy, and am a little stuck. My research has got me to the point where I can ask the question somewhat clearly... we'll see whether I can understand the answers Any help greatly appreciated!! Our wi-fi setup: We have TELUS PureFibr...
Hi, Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. Status then changed to "Item delayed — stay tuned for updates" today....
Hi, Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. Status then changed to "Item delayed — stay tuned for updates" today....
Hello Telus - The Calgary (Ogden) Outage for Home Phone / 911 is listed on the Telus Service Status page (https://www.telus.com/en/ab/outages) since July 29, 2024. There are no further updates other than the first one stating: Under investigation, su...
Looking for some guidance here... TELUS Website states all plans over 1.5GB get a 6e router. I signed up for this plan in December and was not given one. Got the total runaround today bu support. 1) Chat advises me to call Loyalty2) I call in, get a ...
Well, here it is July 30, 2024 and today I get an email from Telus stating:"Dear Valued Customer,We want to inform you of an important upcoming change to your TELUS Email powered by Google account that may affect you.Important:If you do not switch to...
Our back alley is being paved this week and today, when the contractor came with its excavator, they ripped of the fibre optic cable that feeds internet to my house. What should I do? Who should I contact to get it fixed? I have no internet at home r...
Some years ago, Telus dug up our street and then our front yard to install Fiber Internet, then they knocked on our door to ask if we want Fiber internet. We declined but are now interested. Now the Telus website says we do not have Fiber available b...
I have 5 routers on my property. 4 are connected via coaxial cable to the modem. They will occasionally all work and then just lose connection to the modem. The one router attached via ethernet cable to the modem continues working. If I unplug and re...
