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Wireless network

Bearsfan
Friendly Neighbour

Strange things happening. I have had my routers wireless turned off for years with booster network connecting my devices. Everything been working fine. Telus connect showing boosters and devices connected to them. Also google home with Telus optik boxes connected via Telus home assistant. All of these working through Alexa with voice control working perfectly, again for years. Lately I noticed Telus connect not showing the boosters and showing wireless network as the one turned off at the router. Also, all TELUS optik boxes on google home and Alexa app are shown as offline, even though they are working. Cannot use voice commands. All devices are connected to the booster (steady blue light) wifi as per info via my phone. Rebooted modem, reinstalled boosters but connect app just does the circle thing forever. unplugged everything and rebooted but still the same. Very frustrating. Any thoughts out there?

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

I'm seeing similar issues with the Telus Connect app. Says I have no boosters even though I do. For a while it was saying my router was offline when it wasn't. Fortunately, aside from the app, everything seems to be working fine. Hopefully it will get sorted out soon.


Just a long time customer hoping to help.