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Monthly bill increased 200% Part II

Tried to reach TELUS team but there was no answer. Lets start again maybe this time they will do something before I give up. TELUS increased my monthly bill 200% without even letting me know. I used to pay $5 for the land line that Im not even using....

Can't ping NH20A from WAN/internet

On my NH20A, I have un-selected "Discard Ping To WAN Interface" (under Intrusion Detection). Yet I cannot ping the device from the internet, using the WAN address of the device (162.156.58.69). I am pinging from my phone, with wifi disabled, so it is...

Misleading Info From Telus Installer?

I have 2 internet installations. I have 2 houses beside each other - I live in one, and have tenants in the other. I wanted to install / provide internet for them. my install is 1.5GB fibre and I use Linksys wifi 6 mesh routers and it’s fast. the ten...

Altabear by Neighbour
  • 700 Views
  • 5 replies
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T3200 wifi device block

Hi,To limit my kid’s wifi access, I created a couple of family profiles and set up schedules for each child. When the scheduled wifi ban is on, my kids now bypass it by logging in as a “new device”. I saw a post where a parent only allows guest wifi ...

Kacob by Neighbour
  • 307 Views
  • 1 replies
  • 0 kudos

Poor service

I cancelled my ADT/Telus Home Security back in May. I am now living in another country. But I am still getting bills which I am definitely NOT going to pay because I don't owe anything. I have contacted Telus about this but it continues to happen. I'...

Pbarratt by Neighbour
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Walnut grove Fibre install

This is an edited post for my initial rant about my install of Telus fiber. I realized that ranting How poorly the install went doesn’t really help anybody if they were coming here to make a decision on whether to switch to fiber optic. So what I fou...

DJR by Organizer
  • 1227 Views
  • 5 replies
  • 0 kudos

Internet install

I have been without internet for over a week because Telus can’t seem to be able to complete the install. Perfect timing being that my wife is taking online classes. I cancelled and returned my Shaw equipment as Telus told me the install would be com...

Wickter by Friendly Neighbour
  • 1275 Views
  • 8 replies
  • 0 kudos
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