Every single day this week at about 5:15pm PST our 1 GB fiber Internet in Metchosin, BC goes offline. This outage can last from 45 mins (40%) to 5 hours (60%). If it lasts 45 minutes, there will be another outage at about 7:20pm and that will last fo...
We moved within our small city beginning of February.. modem was in dining room .. said couldn’t be moved. Home office is 3 bedroom furthest away from modem. Internet is intermittent every day. They have changed modem. Put in a booster. I’m fed up wi...
Is it possible to configure the T300M / Boosters to allow remote access via the Telus Connect App? Would be interested in having the ability to enable or disable devices and schedules while outside local wifi via cellular data. Thanks.
My telephone line came unplugged from the modem. I have tried to plug it back into the modem but I still get the "check phone line" message. It doesn't seem to matter which spot I plug the line into, it still won't work. I have unplugged all lines fo...
I have the Telus Wifi Hub/Modem connected to LAN1 on the ONT. What I am wondering is can I connect my Telus T3200 to LAN2 on the ONT just for one dedicated PC separate from the Wifi hub?
HelloI am having email bounce back from diveshopscuba.com and when I checked with the web site host, Shaw Business, they were able to determine that my IP address is being Blacklisted by all Hostopia Providers. I am sending the email thru my business...
I've moved to another city and switched to Shaw. I just checked my final Telus bill and because my bill is prepaid there is a nice refund coming to me. The problem is, Telus shut down my account options such as changing my address so now the refund w...
I appreciate the option to have support call me back instead of having to wait on the phone.However, the purpose of call back is completely defeated when I receive the call back and then I am immediately put ON HOLD (today 15 minutes, previously over...
I am not a current Telus customer but that shouldn't matter. The neighborhood PureFibre installation has left 2 significant holes in my front yard and damage to the public sidewalk. I attempted to report these issues to Telus nearly 2 months ago. The...
Hi, Currently in my home I have the T3200M Router. Telus Techs set it up in the most inconvenient location possible. I currently have A Telus Boost Wi-Fi kit connected to it. I just bought a new router (TP- Link Archer AX10). What would be the best p...
