After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Recently purchased a condo unit that I thought had fiber already. Turns out, the building has fiber and my neighbors have it but my unit specifically does not. Is there any way to get it added to my unit?
Telus have offered a good monthly plan to me over the phone. As, I switched over I keep getting higher bills. Most recent bill I got $237 and some change. I have called 4 times already and soent hours with reps over the phone. Now, I wanted to escala...
When moving the wifi hub from one address to another, does the Telus Connect app keep all the devices that were previously connected to the hub on the Idle device list?Further to that, do the Idle Device list ever get erased after a certain amount of...
@cpantelis @others First time here. I hope it is helpful to those who come up upon the same issues. After reading the original, now locked post, I discovered the same issues a few days ago. I have never had an issue up until last week on my older equ...
My friend bought a telus home internet connection a couple months ago. It was not from a store or online, instead from a salesperson at a mall. The person signed him up but didn't give him the customer service pin which is required to set up his MyTe...
Over the last 2 years I have requested a vacation suspension which is granted. Then, I get a bill every month for the entire amount, not the suspension amount. I have phoned every month and I am assured that this is corrected. And it is not. Telus, c...
Hello,I have the “Trash Can” Arcadian modem and have been having issues with my WiFi boosters since the new modem was installed.Today, I realized that the “first” booster - the booster that was first connected to my modem, has a unique serial number ...
Getting error message "something went wrong try again later" for past 3 days. Called support but the tech seemed to be clueless. It used to work and is included in my plan. Any suggestions?
Trying to connect Wife booster but the 2nd Booster won't connect. it's done but when you click NEXT a message "your booster still configuring". It just stop there, giving green check mark but showing same mesaage for hours. please help
Hello Everyone: I just switched to Telus Fibre, away from Shaw. My router and single access point (booster?) have been installed. I am a bit of a nerd and would like more information on the web interface for the router, but cannot seem to find anythi...
