Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1831 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14561 Views
  • 65 replies
  • 2 kudos

Unusable speeds on 2.4Ghz band

We have Telus 1gbps and recently moved and brought the router along with us. At our old location there was no issue, but in our new home the 2.4ghz band is extremely slow. I'm getting about 0-3mbps on my phone sitting next to the router using the spe...

Chilly604 by Just Moved In
  • 950 Views
  • 4 replies
  • 0 kudos

Telus Fibre not available

Currently using Telus Gigabyte Internet but the place I'm moving to has only an option of copper Internet 15 or 25 at the same price. I'd love to use Telus if things are reasonable to the place where I'm moving, but since there is a significant diffe...

calgarian by Just Moved In
  • 736 Views
  • 2 replies
  • 0 kudos

Accessing Telus e-mail through Chrome

I'm no longer able to access my telus email using Chrome as my browser. It's telling me:"This account is not allowed to sign in within this network.Please talk to your network administrator for more information." It worked just fine a week ago and I'...

Micheline by Just Moved In
  • 526 Views
  • 1 replies
  • 0 kudos

Capitalizing on the higher speeds, how?

This is a little bit “what do I do” and a little bit of a whine post. Sorry... I just upgraded my TELUS Internet. I had recently been running 150. We have had Fibre for several years. We have 3 wired TVs, and multiple wireless phones, iPads, laptops....

Neilh by Neighbour
  • 568 Views
  • 1 replies
  • 0 kudos

Smart Hub - How can I extend my signal?

I recently switched my internet to Smart Hub. I would like to extend my signal as I have a 3 story house. For my old account, I had ordered and used mesh wifi extenders....Is it possible to use them with Smart Hub? Maybe with ip address or an externa...

TexasSage by Just Moved In
  • 540 Views
  • 1 replies
  • 0 kudos