After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Equipment return to Telus on September 24th, 2024 on Canada Port receipt [Mod edit: removed tracking number]. I received an email today to return the equipment. It was already returned.
We are having issues logging into my father's Telus email account. He's been using the Windows Mail app, but now has to log into a different app because they are discontinuing Mail. Everytime we try and log in via gmail, it requires two factor authen...
Just wanted to give props to Grace, who I worked with on Oct 23rd. She was really kind and helpful and it was a nice experience. Thanks, Grace!
I am not sure whats happening with Telus customer service. Feels like money that we pay completely devalued and nobody cares about the customers. During the issue I was trying to solve was the first time ever I heard "well, if you decide to move to a...
Hi, I don't know how I'm supposed to resolve this problem other than escalating to some Canadian consumer protection service? I just wanted to switch my internet to a new location (within the same apartment, but a new unit) and somehow I got locked i...
I am looking for a device to enhance a person’s voice that is making a call on a landline phone. This would be for the person making the call as their voice is damaged and they talk very low.
I'm trying to import emails and contacts from a Telus.net Google workspace account to a new personal Gmail account. I turn POP on with the Telus address and then go to the new Gmail account and try to import, but it doesn't work. The Gmail import win...
Hi Folks, New recipient of the TELUS PureFiber 3Gbps service. I was pretty excited to get this service installed and up and running. The technician finished yesterday and I was all giddy to get into the configuraiton sections of the NHT20 to apply my...
how do I enable advanced settings to get to port forwarding? whenever I try to find an answer online they all say to enable advanced settings but i only have system info, broadband, wireless, easymesh, and smart home. what do i do?
Out of curiosity, what is the reason that when you phone in to set up a new account they ask for several pieces of ID including, in my case, drivers license and passport # to check your credit score, but when you open the account online you only need...
