Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 930 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8978 Views
  • 61 replies
  • 2 kudos

Boost Wifi Speed Issues

Hey! I recently got a boost wifi starter kit to help with some deadzones I have at my place. I currently have both the boost units connected to the T3200m via ethernet. The problem I seem to have is that my boost network is way more stable than the o...

Labec by Organizer
  • 281 Views
  • 1 replies
  • 0 kudos

NVR, TELUS Modem & HIK-CONNECT

I just had Telus installed after being with Shaw. I have my own cameras at my residence connected directly to a NVR (all of which are working). The issue I’m now experiencing is that HIK-CONNECT /IVMS-4500 cannot connect to the cameras/PVR. I have at...

JamesDB by Connector
  • 944 Views
  • 5 replies
  • 0 kudos

Resolved! HOME PHONE DISCONNECT

Spoiler (Highlight to read)IF I TERMINATE MY HOME PHONE WILL IT EFFECT MY TELUS OPTIK TV OR SECURITY ?IF I TERMINATE MY HOME PHONE WILL IT EFFECT MY TELUS OPTIK TV OR SECURITY ?

BarryN11 by Neighbour
  • 859 Views
  • 4 replies
  • 0 kudos

Boost Wi-Fi not showing all devices connected

When I go to the IP address for my boost Wi-Fi, it doesn't show certain devices like my iPhone and my Apple Watch, meaning I can't tell the signal strength, what frequency is being used or which booster its currently connected to. Even more bizarre i...

RyDawg by Coach
  • 466 Views
  • 2 replies
  • 0 kudos

Bridge Mode - Using Your Own Router (New)

Hi, can someone shed some light on this: I have a Linksys EA9500 Max-Stream™ AC5400 MU-MIMO Gigabit WiFi Router which I would like to use instead of the Telus Actiontec T3200M Gateway in my home. All my Telus Optik boxes are connected via moca ethern...

upgrade questions

I'm inetrested in upgrading soon, but I'm curious..-Will doing so shut my internet off until the upgrade takes effect?-Am I charged Right away or on my next Bill?-Will me upgrading take effect right away after payment?

lixisoqi by Neighbour
  • 363 Views
  • 1 replies
  • 0 kudos