After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've tried for the last day to cancel my home internet. After waiting 1 hour for callback at 3102255, the call was from loyalty department. As soon as I mention why I'm cancelling, the signal suddenly gets choppy and the call is dropped. The represen...
The telus box in my community needs repairs, who do I contact???
Overview > Router Information Model Name:NH20AFirmware Version:v1.16.03 build01Boot Code Version:0.00.01Hardware Version:R01 The above is my Telus router model. I need to use port forwarding, but after setting it up, port forwarding doesn't work, and...
Hi there. I have both a T3200 and the round trash can wifi hub. My Nokia modem is in my basement but wifi upstairs is terrible, and I'd like to be able to stream from my xbox via remote play. I don't want to spend extra for wifi plus unless there is ...
Hi, I moved out of the country to Europe. I send back my router to Tellus and in the information description I send the address associated with my billing/ payment method and made a note stating an address of a friend to Tellus send the reimbursement...
Hello. My 84 year old mother has had her home phone Long Distance from reseller Uniserve disabled. We have waited 5 weeks for it to be re-enabled. We were told today that Uniserve resells TELUS Long Distance, and TELUS is not responding to Uniserve’s...
Hi, I want to know when Purefibre will be available in my neighborhood. Thanks!
On Aug 24th, I had a Telus employee come to my house as I had no internet service for 3 days. He was here 3 1/2 hours. After doing all his tests in the house and out in the yard where the box is, he said he would have to put new cable in as the other...
Hi there, It’s been a frustrating journey after I moved to my new house where I had no issue with Telus at my old house at all. I have my ASUS rt-ax88u pro and have Telus nh20a. I’ve bridged the Telus modem 10g but my mesh system is still very unstab...
Internet went out at around midnight. It’s now 4 am and still not working. Tried restarting the modem several times to no avail. Just had a solid red light on my modem. Doesn’t say there is an outage in the area.
