Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Philips hue Bridge wont connect

Help!! I just moved in and very excited to set up my new Philips hue smart lights. I plugged in the bridge to my router and the 3rd light (to show connected to internet) is blinking. I tried searching the forums for answers and tried to usual suspect...

tsnow8 by Just Moved In
  • 3 replies
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Internet not working

My internet hasn’t been working for days. Constantly kicking us off. I need it fixed. I work online and my kid does her college online and is now so behind she may be asked to leave the program! I called Telus several times and they say they won’t se...

MSaw by Just Moved In
  • 1 replies
  • 0 kudos

Telus WiFI Booster Browser Access

Hi All -- I used to be able to access my Telus boosters through a browser app and see the connections -- speed etc. There was always a warning about insecure content but I was able to get in and view the booster connections on a web page. A day or so...


Hello, I have been on the phone with Telus for 4 hours with technical support, I have been on hold for customer service for one hour, I would like to send an invoice for my time, who do I send it?I would also like to have the internet Plus which you ...

LVEB by Neighbour
  • 4 replies
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Can’t get ps5 to pass NAT type

Hi there my PS5 was working perfectly fine up until Black Friday weekend where it randomly and suddenly stopped working. It connects to wifi fine but will not pass NAT TYPE it keeps saying NAT type failed. I have used LAN line as well in the hopes to...

Emails Keep Coming In for Cancelled Services

So…I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges since it was within the free cancellation period.Fast f...

Resolved! Throttling of internet?

Was thinking about changing my home internet from a set monthly data cap to unlimited. Does Telus throttle internet speed at a certain point when you have unlimited?

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