After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am not sure whats happening with Telus customer service. Feels like money that we pay completely devalued and nobody cares about the customers. During the issue I was trying to solve was the first time ever I heard "well, if you decide to move to a...
Hi, I don't know how I'm supposed to resolve this problem other than escalating to some Canadian consumer protection service? I just wanted to switch my internet to a new location (within the same apartment, but a new unit) and somehow I got locked i...
I am looking for a device to enhance a person’s voice that is making a call on a landline phone. This would be for the person making the call as their voice is damaged and they talk very low.
I'm trying to import emails and contacts from a Telus.net Google workspace account to a new personal Gmail account. I turn POP on with the Telus address and then go to the new Gmail account and try to import, but it doesn't work. The Gmail import win...
Hi Folks, New recipient of the TELUS PureFiber 3Gbps service. I was pretty excited to get this service installed and up and running. The technician finished yesterday and I was all giddy to get into the configuraiton sections of the NHT20 to apply my...
how do I enable advanced settings to get to port forwarding? whenever I try to find an answer online they all say to enable advanced settings but i only have system info, broadband, wireless, easymesh, and smart home. what do i do?
Out of curiosity, what is the reason that when you phone in to set up a new account they ask for several pieces of ID including, in my case, drivers license and passport # to check your credit score, but when you open the account online you only need...
This has been bugging me for awhile. Logging into Telus Boost, under "Connected Devices - Offline Devices", there is a list of 237 devices. I know what these devices are. Some of them are my laptop with an old device name, friends & family that have ...
I live in Kelowna (Upper Mission) and my home internet has been down since 11:36 am. Anyone else experiencing this? I’ve unplugged/restarted everything dozens of times and been waiting for a callback from Telus for hours.
Good day, During the early part of 2023, I subscribed to the PureFiber 3Gbps service. A Telus field technician came and hooked everything up for me and upgraded my NAH and Telus Wifi Hub. Everything was working superb and then in late January 2024, I...
