Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 864 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8709 Views
  • 61 replies
  • 2 kudos

My Wi-Fi app issue with home Wi-Fi

My Wi-Fi app is showing I'm not connected to my home Wi-Fi.When opening the app, I can no longer see my boosters. The only option there is to 'add booster'When clicking on that i get the message:"This feature is only available when you're connected t...

BartF by Just Moved In
  • 328 Views
  • 1 replies
  • 0 kudos

Boost Wi-Fi with T3200m in other room

I have Telus Fibre and my ONT and T3200M router/modem are located in my Family Room where my main TV is located. The Optik PVR is ethernet connected. The Wifi is poor in the living room, and I am thinking about getting a Boost WiFi to help fix that. ...

KB123 by Connector
  • 333 Views
  • 1 replies
  • 0 kudos

Connection issues during and after zoom calls

I have regular connection issues during zoom calls - I constantly get the warning message that my Internet connection is unstable - even shutting down all other applications and turning off video, it's still an issue. I finally got a new modem instal...

Buddy1010 by Just Moved In
  • 625 Views
  • 4 replies
  • 0 kudos

Connection issues since Feb 19/21

This is related to connection issues from Western Canada. I first noticed on Friday evening that we were unable to connect to certain websites via Telus internet. I play a game called Black Desert Online, I am unable to launch the game through Telus....

Richard44 by Just Moved In
  • 477 Views
  • 1 replies
  • 1 kudos

Resolved! POP email migration not working properly

I transitioned my email on Friday and it isn't working properly.I set up the new gmail account to be a pop account.I am running Outlook 2007 on my desktop and set it up to talk to the gmail servers, both pop and smpt.It downloads some of the incoming...

Jande9 by Neighbour
  • 1207 Views
  • 8 replies
  • 0 kudos