After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
There is a damaged utility box in my neighborhood (missing door, wires exposed). Can I please be provided a contact number or email to report this.
Hello,and just like that, my app stopped working. it was working just fine showing my NAH, and two boosters - and all the devices. I could enable and disable them with a tap. and I disabled 2! Now, the app does show the devices or the wifi info. it s...
Help!! I just moved in and very excited to set up my new Philips hue smart lights. I plugged in the bridge to my router and the 3rd light (to show connected to internet) is blinking. I tried searching the forums for answers and tried to usual suspect...
My internet hasn’t been working for days. Constantly kicking us off. I need it fixed. I work online and my kid does her college online and is now so behind she may be asked to leave the program! I called Telus several times and they say they won’t se...
Why am I getting emails in English from Telus ?
Hi All -- I used to be able to access my Telus boosters through a browser app and see the connections -- speed etc. There was always a warning about insecure content but I was able to get in and view the booster connections on a web page. A day or so...
Hello, I have been on the phone with Telus for 4 hours with technical support, I have been on hold for customer service for one hour, I would like to send an invoice for my time, who do I send it?I would also like to have the internet Plus which you ...
I am a new subscriber to Telus. I would like to set up port forwarding for my NAS. Can I do so on the Telus Wi-Fi 6 Router/Booster? The Model shown in the bottom is B21A (HW ver.: R02). Many thanks.
Hi there my PS5 was working perfectly fine up until Black Friday weekend where it randomly and suddenly stopped working. It connects to wifi fine but will not pass NAT TYPE it keeps saying NAT type failed. I have used LAN line as well in the hopes to...
So…I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges since it was within the free cancellation period.Fast f...
