After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Greetings, I just upgraded to the 1.5 Gbps internet speed, but I'm only getting 500 Mbps up and down from speedtest. The cable in the walls is category 5e. Could this be the problem? Also, I have two ethernet cables from Telus. How do I tell which ca...
Hi, I received a phone call from an unknown number 1-844-372-1809 followed by an email from [email protected] offering me a mobility deal. is it a legitimate phone number and email? Thank you
Any preventive mechanism Telus been working upon.. We are impacted once again with cable theft impacted internet service for more than 10 hrs again in a month time.
Im burying my overhead powerlines as well as my telus phone line (no fiber optic in my rural area yet) i want to do the digging asap. Im wondering what telus’ requirement is for conduit. Is 1” orange(comms) conduit, suffice? I am putting in a 2”grey ...
Hello, The following pictures show a click-through process where the advertised price changes from $75/mo to $85/mo to $110/mo at checkout (with discount price applied). What is the process for getting Telus to honour the advertised price? --------- ...
Hi, currently I have the t3200 and 4 boost v1's. 3 are hard wired, and 1 is on wifi. Awhile ago I upgraded to the fibre 1 GB service, but they never provided me with any wifi 6 equipment. Recently I phoned them and they kept saying they no longer pro...
Hey folks, I recently got a 1.5GBPS upgrade to my home and the TELUS team took away the 3200M and replaced it with the cylinder white ones that everyone has now. The problem is that before, the 3200M gave me a lot of control over my network and the n...
Hello, We noticed that the utility box at 2560 Cedar Hill Road in Victoria, BC has quite a lot of graffiti. Is it possible to forward this to the maintenance team for removal / re-painting?
Currently I have telus 250 internet pure fiber, when using my desktop it seems fine but as soon as another device connects to the internet wifi so that there's 2 or 3 of us in the house using it the wifi will turn off automatically every few minutes ...
Hi folks,I'm in the Parksville area. I don't see that there are any service outages here. I have super slow internet the last 3 days (4.1 mbps down / 0.5 up). Modem restart & reset do not help. I've been on hold for over an hour trying to get support...
