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furfazzik
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Joined 4 years ago
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Re: Verify Your Identity To Log In No Code Sent
I still have no luck. Two days now. Don't know how much my bill is.I tried resend code 5 minutes apart after 3 attempts it says sorry too many tries wait 2 hours try again. Google runs telus email service so why is the code not being received or is it even being sent.38Views0likes1CommentMy Telus account Login Loop Error
Three days ago all account login attempts with firefox latest, windows 10, to My Telus - Log in to manage your Telus account, have failed. The log in page, "Log in securely enter the 6 digit verification code we emailed to" I enter the 6 digit code, the page reloads to the same page with the empty unentered 6 boxes. Re enter the code then I get this page https://www.telus.com/telus-login-v2/magic-link/error?error=used.token. Also the working url used to say https://www.telus.com/my-telus?v1=1&lmode=password, then started to say https://www.telus.com/my-telus?v2=1&lmode=password. I have no mobile device, just Dell precision desktop with windows 10. Can anyone confirm a non mobile device can still access your telus account on the web. Also after the third attempt to enter the code telus locks me out for two hours before I can try again. Before someone says call customer service, I have had to call then 10 times in the last two years for billing and technical issues. The waitng time and non understanding english call center automation, then human is unbearable (by design?) This forum is light years better for help.1.9KViews0likes2CommentsRed fail light on white nokia ONT internet and phone out
Just got the transfer to TELUS PureFibre mandatory done on March 12, then today,March 16, from 12:10 am to 1:00 am my internet went down as I was using it. I picked up my phone and no dial tone, so I went to the room were the nokia ont is, and the red fail light was on, with the green power light. I watched it for the first 10 minutes and the fail light would flash once in a while then stay solid. Before this, I took note of all the lights on when it functions normal,data1, NTWK, MGNT, PWR, and POTS when phone is used. During this time my wired phone would not function either. After 20 minutes I powered off the ONT and the green pwr and red fail came back. I waited 5 minutes and tried power off again with no luck. I repeated this 3 more times and then waited. When it came back to life, I waited for 5 minutes and tried a test. I powered it off and turned it off and noted how long it took for all the normal function lights to reappear, which is about 40 seconds. Also I noticed as it functioned normal, if power was lost to the ONT I had no functioning wired phone. I have no mobile device ,so I realized what if I had an emergency I can't call out. My phone line goes straight to ont, not the wifi hub. The data1 ethernet goes to the hub or modem, (it works with either device attached). I just could have been an outage or a tech working near me. But what about my phone when power is out. I'm in central Alberta.Solved8.5KViews0likes1Comment