6 hours ago
Hi!
I'm currently outside country already moved out, and have returned my internet device via package mail sent back.
And I'm trying to cancel my internet service, I haven't used any of your service but has been charged last month too.
I'm simply trying to stop this, but I can't due to your only way of cancellation is through phone. I tried X to communicate and they told me phone call was the only way. Different time zone and international call are hard to reach you guys out, and I have been calling the number that assistant on X gave me, but the call wouldn't be picked up. Please, Please tell me how to cancel this immediately. Thanks
5 hours ago
Hi there, can you send us a private message so we can look into this with you?