After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...
When logging into my email via webmail.telus.net all goes well. But when I try to open an email it brings me back to the login page. I tried it on different devices but same problem. This happens no matter what I click on while I click on while logge...
Just wondering if anyone else has experienced data usage spikes in the last couple of months. My wife and I normally use about 6 Gb/day. Three days last month there were spikes of over 300 Gb. When the last one occurred I checked the modem's service ...
I'm trying to figure out why I'm getting a notification telling me that I've used approximately 95% of my internet usage. I currently have the Pure Fibre Internet 150, which is supposed to give me 1 TB (1024 GB) of internet per month. I logged into m...
Why I have trouble accessing Telus internet wifi with android smartphones? While iPhone, iPad are perfectly OK.?
Hello , I have subscribed for tv Chanel on my Optik TELUS 4K pvr . It has been 2 days but all I see message “ your transactions cannot be processed at this time due to pending order on your account “ . I would appreciate if anyone help me on this
I need to move my modem to a more central location in my home because neither my pc nor my Xbox are able to connect to the network and our phones barely have any WiFi signal in our living room. I tried just moving the modem and plugging into the most...
In Ucluelet. Modem has orange light on for 4 days. No cable. Spotty internet. Help
Recently installed PureFibre with new Arris VIP5662 PVR. Managed to get installer to drop off optional Breakaway cable (din > component + rca audio). I need this to have RCA audio into AVR for patio speakers (analog only). The PVR -- through componen...
Does anyone else notice that the Optiktv boxes are always on even when switched off an consuming power? I've taken some heat readings and these things are running at 38-45c all the time. Photo is the PVR but the wireless boxes are similar or hotter.
