Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1182 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 10896 Views
  • 61 replies
  • 2 kudos

How do I verify a used Telus Satellite Receiver?

I want to buy some used Telus Satellite Receivers from someone on Kijiji. I phoned Telus and asked if they could verify if they were in good standing (ie not rentals that were never returned). I gave them the CAID number - no luck. They said I needed...

iPhone 7 +

Just got my phone,I was told that there is a small course givin on all the new fonction of the iPhone 7, and 7 plus

Guide

Does the TV guide change from subscribed channels back to simply being guide each time you turn off the digital box? Ours do. Is there a way to keep them at subscribed channels all the time?

Reneeaz by Connector
  • 3613 Views
  • 9 replies
  • 0 kudos

Actiontec T3200M Modem

With the new Actiontec T3200M, will I be seeing two wireless networks instead of one, since it is dual band? For example, TELUS1234-2.4GHz and TELUS1234-5GHz? Would you recommend upgrading from the Actiontec T2200H to the Actiontec T3200M?

Do Not Disturb

I want the ability to specify hours during which my land line will not ring. Whenever I've looked for this in the past I have not found it. Yet when I searched again just now, I found a very recent link: http://crtc.gc.ca/eng/archive/2016/2016-282.ht...

Optik TV needed when upgrading internet

Why do I need an optik TV to be able to upgrade from internet 15 to 25? I talked to an agent earlier and she said that "It's because when you have Optik TV it will also get connected to your Internet and the lines will make it more faster and that's ...

iansosad by Just Moved In
  • 3375 Views
  • 3 replies
  • 0 kudos

Internet port

We have not been able to sign in and do online PS3 gaming for almost a year. we could before with no problem. Connection issue every time this is attempted now. Is this a port issue?

sogball by Just Moved In
  • 1193 Views
  • 1 replies
  • 0 kudos

T1200 installed instead of a t3200

So a tech guy came yesterday and installed a t1200 modem for me instead of a t3200. When I asked for the 3200 model, he said he would have to remove the two extenders already connected in my house to install the modem?I'm just wondering if it's a goo...

Naiar by Coach
  • 2494 Views
  • 6 replies
  • 0 kudos